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August 2024 by John Venturini
Stay away from this location!! The sales staff lies and plays games with their customers!!
Before I stopped into this AutoZone location on Hollywood Blvd to purchase a battery for my vehicle, I looked it up on their website. According to their website, the battery should cost $79.99 with a 2-year warranty on a battery trade-in. However, when I spoke with the salesperson at the Hollywood Blvd location, he said that the cheapest battery they had would cost me $199.99! I left the store and looked up that very same battery at the Nellis location, and lo and behold, the battery for my vehicle cost $79.99! Needless to say, I asked the salesperson at the Nellis location to confirm the battery against my vehicle's stats and he confirmed that the battery would cost $79.99 with a used battery trade-in, so I purchased that battery.
I don't know what sort of games they're playing at the Hollywood Blvd location, but the sales staff is NOT trustworthy and they lie to their customers. Avoid this location like the plague!
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July 2024 by Mario Siordia
Giselle at AutoZone: A Hero in the Hour of Need
Picture this: you're stranded on the road, your car refusing to budge due to a dead battery, the lights mocking you for your forgetfulness. With your precious cargo of kid and wife in tow, frustration threatens to overshadow the situation. And then, like a beacon of hope, enters Giselle from AutoZone.
Cool as a cucumber and armed with a battery jump from work, Giselle swoops in like a superhero to the rescue. Her energy is infectious, her expertise undeniable, as she effortlessly breathes new life into your car, reviving it from its temporary slumber.
But it's not just Giselle's technical prowess that shines – it's her genuine care and consideration that truly set her apart. With a warm smile and a reassuring presence, she not only jump-starts your car but also jump-starts your faith in humanity. Her kindness and quick thinking turn a potential disaster into a heartwarming tale of assistance and goodwill.
As you drive away, the stress of the situation replaced by gratitude and relief, you can't help but feel immense appreciation for Giselle's timely intervention. Her cool demeanor, her quick actions, and her selfless assistance exemplify the true spirit of customer service and care.
If there's ever a superhero in the AutoZone realm, it's Giselle – a real-life hero who goes above and beyond to ensure that customers like you are not just assisted, but genuinely cared for. Her actions have not only saved the day but have also left an indelible mark on your heart, a reminder that kindness and compassion can truly make a difference in the world.
So here's to Giselle, the unsung hero of AutoZone, whose exceptional service and unwavering dedication deserve not just a raise but a standing ovation. Her coolness under pressure, her kindness in action⚫
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June 2024 by Larry Mckenzie
Worst customer service. I ended up walking out. Thank God for O'Reilly auto parts they took care of me.
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April 2024 by Gisselle Cardenas
Manager denise was very rude besides that great staff
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April 2024 by nancy garcia
Rated One star because Denise is very rude to her employees in front of customers … so unprofessional
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April 2024 by Dalia Cruz
We went in not knowing what to get to change our tail light and Jaime was kind enough to find what we needed and even changed the bulb for us.
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April 2024 by Custom food trucks ,trailers And carts
Well this location is not the best one because every time i need something they don’t have it in the store and send me to the other location In Nellis near lake mead
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April 2024 by LaVerk hodges
Been using AutoZone 30 years. Very professional very polite very patient very knowledgeable staff
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April 2024 by Veronica Ramirez
Great customer service thank you to Janae and Denise ??
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April 2024 by Julissa G.
I give a 1 star The store is clean and organized but One of the employees is very unprofessional and has horrible customer service she's very rude and unhelpful and raises her voice too much i don't think i'll be coming back never thought someone could be as rude as her very disappointed with the customer service at this location.
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February 2024 by Susana Lopez
Needed my car battery replaced and Mike T was patient enough to help put the new one in. Unfortunately I had to come in the next day because of my car still stalling..George helped this time and also was very patient. He did a whole diagnostic text and we found the problem, the starter. My mechanic confirmed it...i appreciate both of their help. Thank you again to Mike and especially George for fully explaining why my car was continuing to stall.
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February 2024 by Pattie Burrell
This guy Mike was so rude. I asked him for help and he told me go look on the back wall. He was not helpful at all. I will never go to that store again. Very bad service.
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January 2024 by Kermit B.
Thanks to the staff at AutoZone. I was immediately greeted when I walked in and got the part I needed within a few minutes! I appreciate the professional and polite staff.
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January 2024 by MICHAEL FARLEY
Great place to get parts
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December 2023 by Eleazar alexander
I came to AutoZone because my truck wasn’t working properly and I got great customer service from the customer satisfaction team at Autozone ! Jaime was the employee who helped me find the right and best solution to my braking system ! Ask for Jaime
