AutoZone Auto Parts in Las Vegas, NV is a well-known retailer specializing in automotive replacement parts, maintenance items, and accessories. The staff at this location are praised for their friendliness and knowledge of vehicles. One employee, Jesse G., is frequently mentioned for consistently providing helpful assistance. Customers appreciate the staff’s willingness to go above and beyond, with some employees, like Jaime, offering to find parts and even replace bulbs on the spot. The store has also been the site of exceptional customer service, exemplified by Giselle, who quickly helped a stranded driver with a jump-start using a battery from her own work. Her quick, caring, and professional actions turned a stressful situation into a positive experience, leaving customers grateful and impressed. However, some customers have experienced inconvenience, noting that certain items are often unavailable at this location, requiring visits to other nearby stores. For example, one customer had to be referred to another location for a tail light bulb. Additionally, the staff demonstrates patience and thoroughness in diagnosing car issues. A customer needing a new battery received detailed explanations from employees, who helped replace the battery and identified ongoing problems, such as a faulty starter, with the mechanic’s confirmation. Overall, the staff’s helpful attitude, technical knowledge, and genuine care make this AutoZone a trusted place for automotive needs.
Hey I came in today and your employee Jessie did a wonderful job assisting me today ! Very kind and very helpful, no matter how much help I needed he stay by my side and help get the job done for me ! Thank you again !
April 2025
Very friendly people working on this place.They have good knowledge of all vehicles.Special want to Thank you Jesse G. for helping every time when I get in the store.🙏🙏🙏
February 2025
Emmanuel was such a great worker. He helped me a-lot. He really needs a promotion!!!
