AutoZone Auto Parts is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and accessories. This location is a larger "hub" store in the valley, open 24 hours a day, and usually has most parts in stock on the shelf. This availability can prevent customers from having to order and wait, allowing for same-day repairs. The primary downside noted across reviews is that customer service is often lacking. The store is almost always busy, with long lines and waits, even late at night. The staff frequently has zero knowledge about cars or the parts they are selling, so customers cannot rely on them for knowledgeable answers or help with vehicle questions. It is recommended to use the internet for information ahead of time. Employees can be hard to find on the floor and sometimes disappear to the back. However, the store itself is described as clean and neat. While the wait and lack of expertise can be frustrating, the key advantage is the extensive in-stock inventory at this hub location, which is a real blessing for getting vehicles back on the road the same day.
Excellent service, very satisfied with the attention
January 2025
We went in and they had the correct parts in stock went there for brake pads and rotors great store they have alot of your auto needs only reason for the 4 stars is this auto zone is always busy but I guess it's good customer service.
January 2025
This place is open 24 hours a day and usually has most of the parts since it's the hub store in town. I took off one star because customer service is lacking and it usually takes a long time to get what you need.
