-
March 2024 by Amanda Ramos
Johnay was very helpful. She exceeded my expectations ⭐️⭐️⭐️⭐️⭐️ we need more people like Johnay ?
-
March 2024 by Malissa Ross
Angela was a very helpful associate. She helped me find 2 bedroom sets and although the original set I really liked was discontinued she showed me great alternatives.
-
March 2024 by Jennifer Murphy
Great experience! Alex was knowledgeable and listened to what I wanted rather than trying to sell me something more expensive. I’ll definitely come here to work with Alex again.
-
March 2024 by Alissa Iverson
Johnay helped us today finding a dining table and bedroom set. She was super patient and helped walk us through the whole process!
-
March 2024 by Justin Collins
Great customer service, when you have issues they will help get it resolved in a timely fashion!
-
March 2024 by Brad Billik
Ask for Benz. He’s the best. Very knowledgeable and no pressure. Best shopping experience in a long time.
-
March 2024 by Dana Lauren
That's funny that you would say to please reach out to you and then not provide a phone number. I did call customer service again and to be honest this is probably the ninth time this time I'm hearing that I never officially canceled the order so they're going to get that started today and it'll be 21 days before I get my money back. What I really want to know is why do I need to contact you for a 10th time to ask for what I ask for the first time which is a full refund on an order that was paid in full. Let's be clear I don't have your furniture but you have my money. So please don't offer me your empty apologies or ask me to contact you YET again. What could I say any differently than the first 9 times I called?Just please refund my money and we never have to do business again.Horrific experience. I was going to order online but they kept mentioning the orange event. When I asked what that was no one had an answer but they were like if you go in store there will be sales and giveaways and so forth and so on. So I went in and you can see what the giveaway was. Picture below... So I decided I would still order there. There was no price difference than if I would have ordered it online and the Sales guy was slow in the store to get my order in. He confirmed it verbally still ordered the wrong sofa. I told the guys when they came to deliver it they put it back on the truck. Now I'm stuck because I don't have the furniture and they don't want to offer me a refund. So I called the store and they finally answered after 2 days of not answering and they told me I have to come in to do paperwork. I've been ill and I don't want to drive all the way back up there. I asked them to email me the documents and they said no. They really just pushing me to get another order in but at this point I just want my money back. At one point one of the people I talked to told me to take pictures of the incorrect sofa received and I was like I don't have it. They put it back on the truck and returned it. It's been a fiasco all the way around. At this point I have no sofa in my living room and they have my money. PS there was no way for me to know that he had the wrong sofa ordered because it's just numbers there wasn't a description. Otherwise I could have seen I was getting the wrong one and I could have stopped it before it got delivered. That's my empty living room with a coffee table that was delivered the day after the sofa which I can't put together yet. I'm also having company so that'll be real nice...
-
March 2024 by Robert Pudelwitts
Angie Ramos did a great job in helping us with our purchases.
-
March 2024 by Vivian Truong-Ou
Benz was our salesperson. He was patient and not pushy. He gave us our space while we perused the entire floor, and we took our time, too. He quietly stayed in the distance, and when we were ready to ask questions, he made himself available to help answer them. We have always appreciated the furniture from Ashley. You do get what you pay for. I highly recommend Ashley for your furniture needs and ask for BENZ when you stop by.Ashley has a variety of furniture to fit any budget.I hope the delivery staff will be a 5 star service also. We shall see.
-
March 2024 by Tim Wagoner
Mr. Benz was super helpful and we will definitely go back to shop there!
-
March 2024 by Z Easley
Great customer service
-
March 2024 by Tamara Prince
Great experience, Michael Glover was informative, knowledgeable and Great customer service! Anytime I shop at Ashley's Furniture I will request Michael for his assistance! Easy, informative, shopping. I found the perfect Bedroom Set and mattress!Thanks again Michael!
-
March 2024 by Jeff Ulrich
Angela was very friendly and helpful all along the way.
-
March 2024 by Rebecca Brown
Liz was amazing!! And can't wait for our couch!
-
March 2024 by Marc McLaughlin
Loved working with Benz. Was able to make quick work of our purchase. We were able to get in and out within an hour with his help. Highly reccomend working with him.
