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January 2024 by Metin2 En Yeni Hileler
I gave my car and when they call me it was the same place where I parked. They just told me that my engine has problem and not worth to fix. When I asked the excatly problem they say no matter engine is dead. Im pretty sure they did not open the engine and charge 85 dollars for telling that.Edit: They answered its so funny they are just lying. I did not pay 85 bucks for hearing the noise and saying that. You have to say excatly problem. I will sue
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January 2024 by H. Perala
Nice guys but attempted to charge me 3 times the cost for the exact same part that I could get online in addition to labor costs. Unfortunately their good customer service is accompanied by exorbitantly high prices.
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December 2023 by Nate N.
I have driven MINI Coopers for almost 20 years. Finding reliable and accurate service for a Mini outside of the dealership has been a complete nightmare the majority of this time. From parts installed incorrectly, other parts that were broken by repair shops, to cars just left sitting in various states of disrepair for weeks while other companies sat on them and did nothing...MINI Cooper repair has just been a nightmare.The Car and Truck Guys is the exact opposite of everything I just described. I requested an appointment online, about 24 hours later my appointment was scheduled for one of the two times I requested. When I brought the car in (brake wear pad light on) they were punctual, honest, told me they would diagnose the problem within the hour....and then they did....and not only did they not try to hose or rob me, the diagnosis and repair was cheaper and less than I expected it to be both in cost and severity. They didn't have the parts in the morning, but they had the parts by the afternoon and the MINI was correctly and reliably repaired and ready to go before the store closed that evening. I've never experienced anything like this before. Great, honest, solid company and good people. Fast, reliable service done correctly and at a fair price that intentionally kept the price low for the customer. Almost unheard of anymore. We will be back.
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November 2023 by Sherry C.
Timely, efficient and expert service! I have been here three times and would recommend this place to anyone.
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November 2023 by Jesse Williams
These guys are easy to work with. I had several things that needed to be done on a 25 year old truck that I bought and they completed everything with flawless results. The price was completely fair based on the amount of labor that was needed. They gave me a military discount as well. This will be my go-to shop for all my vehicle needs.
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November 2023 by Kyle Broxterman
These guys are awesome! It's hard to find honest and informative service writers and automotive techs these days. Most of the time you get back overpriced "stealership" service orders with clearly unnecessary repairs. At this location you can expect a true and honest assessment of your vehicles issues at a fair price. Rich also took the time to explain in detail what was wrong with my vehicle and how the issue was being solved. I am recommending this repair shop to everyone I know.Services: Electrical repair
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November 2023 by Jim Kelly
My experience with The Car Guys has been great. Their team is super responsive, honest with great follow-up. It's been a pleasure and a business I can trust! I've built a nice relationship with the Car Guys and plan to continue to use their services should I need them in the future!Services: Auto A/C recharge
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October 2023 by A.L. G.
Car brought in for a "no start" diagnostic. Spoke with Mark and Rick, both were very helpful, kept me posted and got the job done. Highly recommend!!
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October 2023 by Jan D.
Air conditioner ( condenser)Straight forward and detailed estimate with explanation. Very knowledgeable mechanics and definitely customer service oriented.
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September 2023 by Devon H.
I love the Car and Truck Guys! Got a referral a few years back from a mobile mechanic in my area and have taken my car to them for every thing from a quick oil change to my check engine light going off and needing repairs. They're quick to respond and communicate what's going on and what options you have for repairs. I've never had scheduling issues either and have been able to quickly get my car in the few times I've needed it and get it back in a brief time too. I've referred friends and family because I've been extremely impressed with them. They're a trustworthy group of men and definitely will continue to use them!
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September 2023 by Gerri Shaw
Towed my car to shop on Monday morning - no appointment at 7:30 and by 10:30 it was fixed and ready to go. Love this shop and Rich and the team are the best! PVC hose failed…back on the road!Service: Vehicle Inspection
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September 2023 by Lioness Lioness
I have known Rich since 2014. He is the only person I trust to work on my cars. Today brought back memories, as I haven't seen him since 2021 due to covid and shop hour changes. Thank you so much Rich for everything. My car is running how it should
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September 2023 by Glen M.
I've had my fuel pump replaced, brake pads/rotors and some other repairs on my GMC Sierra done here recently and the service from start to finish was exceptional! Highly recommended as it's hard to find great honest service in the valley these days!!
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September 2023 by Ross Mendoza
My experience at The Car & Truck Guys was top notch. I came in with an appointment, as they are a super busy shop. I have a 2002 Toyota Tacoma that I had previously upgraded with all new suspension (front + rear and a new leaf pack), new wheels and tires, as well as other components and accessories that will ensure I have the best road experience during my months long grand road adventure. I needed to have my suspension double checked, as well as having a couple sensors replaced (throttle position and oxygen). All the work was smooth with no issues. The costs of all the work were reasonable and competitive, so I didn't have any concern on that front and was confident in the quality of the labor involved.Rich was my service advisor. He was super helpful during the whole process and answered all my questions with the work being done, as well as other misc. questions I had. I waited at the shop, and he was regularly updating me of the progress.I am thoroughly satisfied with my experience and would highly recommend them to anyone wanting a quality shop to have their work done, whether it be a car or a truck. Thanks Rich and Team for my experience!Services: Steering & suspension repair
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September 2023 by Chris D
I really couldn't possibly even put enough into words to say how incredible my entire experience with this company was.Both Rich and Josh and the entire team was excellent to work with - the most friendly, honest and efficient mechanics I have met.I was visiting from out of country and encountered my engine overheating and was stranded, and was supposed to be leaving in a few days to travel across the country.I was really in a bind in a foreign country and am so fortunate I found and went with this company.They were extremely helpful in diagnosing my problem (water pump and timing belt) and beyond accommodating and moved things around for me to be able to get my car repaired very quickly so I could get home. The price was fair and they kept me updated throughout the whole process.Can't thank you enough Rich and Josh - I was able to make it home safely - and I highly recommend if you're looking for an honest and reliable mechanic that you use their services!