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March 2024 by Cassie Horn
Maria is so informative, especially for first time credit builders!! I prefer this AFCU location.
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January 2024 by Ida Limon
It sad that you come to bring good amounts money. Rather than be professional and manager ready to be rude. They need to teach especially managers how to talk with people. That easy you will loose customer. She was only ready to respond not hear what the customer had to say. But at the end of the we can go just else we’re. Period
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December 2023 by Edgar Macias
Stupid people working here and the whole company. I went in there because ATM was not working and teller stated that it was my card that the ATM was new so I requested to talk to manager and she stated they are going to tell you the same thing with an attitude. they will steal your money and make you call customer service and stay on the phone with them for hours
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September 2023 by Tally Marks
Only giving one star cause zero is not an option.Spoke to two very incompetent bankers who have no knowledge about opening a minor’s account for my son.Ashley was the more incapable one out of the two and wasted 30 minutes of my life that I’m never getting back.Thank you Ashley !!
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August 2023 by Rika L.
customer service is Terrible just terrible Elder lady teller wants to have an attitude because she cant hear numbers correctly. Got my money but if you misheard me and I correct you. you dont have to reply a hostile response because you were wrong just simply correct your mistake. Bless your heart lol
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July 2023 by The Power Couple - Charlie and Alaska
Christopher and Rudy helped my daughter and I set up our individual accounts within an hour. They were very professional and absolutely helpful. No issues at this bank at all. Happy we decided to become members here.
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July 2023 by Rafaelow vnz
Shout out to Christopher H. And his phenomenal customer service and communication skills. Smooth , made everything really easy for me . Got a credit card and a loan approval in a heartbeat and made everything crystal clear. Def coming back and def a bank to go to.
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June 2023 by Sarron B.
This is a trash bank beware don't use them I'm pulling out all my money And going to a bank that appreciate my money and business!
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June 2023 by Eric Taylor
Worst Bank ever if you're just trying to deposit money. They found my 1 yr old son's account last week but told me they couldn't do it the same way this week just a bunch of b******* from this bank. Go to Nevada state bank they'll treat you right!!
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June 2023 by Frank S.
Christopher was our agent we worked with. Young smart and quick with our loan. Talk about someone knowing what they are doing. Salute to you for making the process smooth and easy
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March 2023 by SIna S.
The worst customer service everThey did a hard pull when no loan was taken out. The representatives are very sharp and rude including the manager of the bank very poor customer service was there two and a half hours trying to give them money to open up an account.
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March 2023 by ali Razavi
Today I walked in America First Credit Union to make my usual deposits. I had a cashiers check among the other cash deposits I had to deposit. I was told there was a 5 day hold on the cashiers check and "They didn't have all day to wait and verify my check".I made my last deposit at the Durango location. I went to the summerlin branch and teller Christian called and verified the check and completed my deposit in 3 minutes. THANK YOU Christian for your customer service!
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March 2023 by Martin Sztulpa (MartinS)
The lady in charge of this branch went above and beyond to help me and solved the issue. I really appreciate her help. AFCU deserves 5 star.
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February 2023 by Laura H.
Worst CU ever! You can't schedule a payment, they charge you to make an online payment and payments over the phone you get charged for that too! website not user friendly either. Super unhappy to be stuck with this institution for the term of our truck loan. Ughhhhhh. UNHAPPY CUSTOMER!
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February 2023 by Babes c.
I knew I should've gone somewhere else. The gentleman that opened my account was helpful, but when I went to the counter and had some questions while making a deposit, the lady manager on duty was not so nice and looking at me like I was an alien. I made a significant deposit also. Please don't look and talk to your customers like they're pieces of shit when I was asking a simple question very nicely. I also have my business account here previously and they still treat me like that. Very upset. Now I'll be looking around for another bank. It's Monday, 5:15pm