-
February 2024 by Marco M.
Bad experience with the bakery department. I ordered a cake for my grandson. They asked what I wanted on cake . I told them happy birthday Anthony . The day i picked the cake up they , cramped his name , and you really can't tell what it spells. So I asked them if they can fix it but the manager told me it is what it is and can't fix it. I think the person who wrote should have known better . Big thumbs down
-
October 2023 by Frederick S.
This store manager and meat dept. Manager need to be fired. They never have advertised sale steak stocked. They always say "we are cutting them now." Even after numerous complaints nothing has changed. What a scam.
-
August 2023 by Cherie I.
Dirtiest & worst customer service of all stores!! The couple of times I've been there I've noticed they treat people of color differently in a negative way!!
-
July 2023 by Cintia Molina
Great supermarket with a variety of products to choose from love the flowers???
-
May 2023 by J S.
This is the Albertsons on 10250 W Charleston blvd. I'm here weekly if not more. I've had decent interactions with cashiers and more recently the new employees who are in the deli are very nice. 6 months ago the guys were way too crabby to be cutting meat for people but lately way more pleasant... Anyway, today I'm posting because of Christina. Christina the cashier... thanks to her I may drive to the other Albertsons bc I don't need to deal with that disgusting attitude again. She is the first cashier in the 3 years that I've been coming here that stated to me that she needed at least one of the 12 packs of soda when I mentioned I had coke on the bottom of my cart. Uhm- super freaking lazy!!! I have 2 slipped discs and bending down to grab soda to lift up is very painful. I merely stated I'm not bending down to get the soda... she then decided to slam her keys down, let out a large sigh, and grab her scanner to go scan the soda... and that just pissed me off enough to write this review. In the past, when my back didn't cause problems and I would offer to grab the soda...all the cashiers would say No, Please don't lift it I'll get it. But not Christina. She doesn't feel she should have to do this. Then to top off my experience - she decided to use an obnoxiously FAKE voice to tell me to have a good day. Lol... well, Good day to you Christina and I hope that you have a day filled with customers where you don't have to move much or God forbid bend over to help them out.
-
January 2023 by Francis K.
If you ever wondered who the nice older man in the parking lot is, who helps the elderly out and is always telling people to have a great night, his name is Kevin Scott. Every time I see him he is either helping someone or telling me to have a blessed night. He brings the small town feeling to this massive city, thank you for that.
-
January 2023 by Aubree S.
I came in to price correct vitamins I bought that were supposed to be buy one get one free, but I was charged regular price for both. The line for customer service was long but it was moving. When I got to the counter I was greeted by the friendliest man ever! I believe he was a manager and I didn't catch his name but he was an older gentleman. We walked over to the vitamins together and he quickly fixed it for me and returned my money. I thought about how sweet he was for the rest of the day. Thank you for making a mundane task like refunding vitamins such a wholesome sweet encounter. The world needs more people like him.
-
October 2022 by Mary H.
My favorite location near my home. Open, airy, well lit, well staffed and well kept. I've never had any issues at this location. There are now plenty of self-check out kiosks available. One improvement I would like is a greater variety of produce available.
-
September 2022 by Connie K.
I get great meat and watch the specials. Deals are good. Have started to use produce section for our churches memorial services. All the staff is helpful and we get great product and service.
-
July 2022 by Kasey C.
Nicole at the bakery is so helpful and nice. Definitely will be coming back to get my kids birthday cakes here from now on.
-
April 2022 by Renee N.
I just experienced exceptional customer service during self check out. This is not my usual Albertsons that I shop at but if I am nearby I will stop and shop. Tonight was one of those times. As I was using self check out, I noticed my one of my items had expired. It was a dairy item and I pay particular attention to expiration dates. I know, I know food is often ok past the expiration dates but with dairy you have to be careful. Anyway, I let Ryan know that I needed to replace the item. He was so nice and told me go and he would watch my other items. When I returned he had noticed that I was purchasing some ice cream. Ryan let me know that the bigger size was on sale. I checked the price and thought it was a much better deal. I replaced the ice cream and Ryan provided the coupon for the discount. Wow! How often does this happen? I really appreciated Ryan taking the time to watch my items and then notice that I could be saving money and purchase a bigger tub of ice cream! Ha! Ha! Great customer service and I will definitely be shopping here more often. Thank you so much Ryan! You are appreciated and I hope your manager reads my review.
-
April 2022 by Anthony G.
They won't do an exchange or return without a receipt even it you have a club card or you used your credit card. I bought the wrong size $5 light bulb and they wouldn't let me exchange for the correct size bc didn't save my receipt. Guess they still use 20th century technology and 20th century customer service.
-
March 2022 by Kyle T.
Albertsons is just a walk away where I live. They usually have good deals I love love love their deli department the food is always fresh and good and their Chicken Salad in the deli is a game changer it's so good!! I highly recommend trying the food at the deli and even the sushi is good well full disclosure only tried the California rolls because I'm not a fan of grocery sushi and it's good too... They also have a large variety of cheeses like the good cheese the ones that are hard to pronounce the name sooooooo good!!! Don't normally take photos of flowers but their floral department is always beautiful.
-
December 2021 by Bruce G.
Grocery stores are a bit challenging these days to rate as the pandemic has created many hurdles for them. No need to mention as we all know the issues. What makes this store stand out is the cleanliness as well as the very helpful staff. From the produce department to bakery to butcher to liquor to check out. There has always been someone there to go out of their way to help. Today a very helpful Kathy spent some time to work with me on the app. I learned a lot and now realize there can be some amazing savings opportunities if you spend just a few minutes familiarizing yourself with the Albertsons app. I highly recommend everyone download as soon as possible. The savings are real!!!! Thank you Kathy and Albertsons for a nice shopping experience this morning.
-
September 2021 by Citizen Kafka J.
Shopped here for the first time yesterday... It would have deserved more stars but for the cashier, an older woman with jet black hair and a scowl for the ages. I don't remember her name, but it began with the letter J. She said nothing to me except, "Do you have a phone number with us?" when it was time to pay.... she didn't even bag all the groceries, but turned and walked away from the register and left me there to pack my own stuff and put it in the cart. Amazing rudeness....