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May 2024 by Joan Peck
Office staff and doctor very pleasant and answered all my questions
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May 2024 by James Johnson
Went in for an eye exam, and it was very quick. They were friendly.
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May 2024 by Brenda Rufer
I love this place for eyecare! The staff is always very friendly, and the Dr. is so kind. They all make you feel like you are part of their family!
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May 2024 by Andrew Mielke
Dr. Brooker"s staff is very friendly and helpful. Dr. Brooker himself is incredibly pleasant and extremely competent.
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April 2024 by Jamie Jill
Always kind and professional. I have been coming here for years, they’re great.
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March 2024 by Dave Kashich
Very professional and very thorough
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December 2023 by Yolo Karmal
Website says open at 9am but calling since 9:10am and no one picks up I'm on the 3rd call
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October 2023 by Roger
I would throw in my hat with the negative review crowd here. This practice uses deceptive billing techniques. The receptionists try to sneakily upsell you into higher, hidden costs. The doctor himself is not especially friendly and his skills are solidly average.
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October 2023 by Bernard Duque Jr
Dr. Brooker and his amazing staff are ALWAYS on top of everything. From the second you walk in the door the staff is doing what they need to to make sure your appointment goes well. And Dr. Brooker is THE BEST optometrist i've had in the 8 years i have been going to an eye doctor. I've been a patient at Advanced Vision Institute for about 3-4 years now and i am not changing to another optometrist any time soon.Mahalo Dr. Brooker and Staff for an amazing job.
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October 2023 by Bear G
I’d strongly recommend Dr. Brooker and his medical staff here at his practice. He’s very detailed when it comes to addressing my mothers concerns. He explains conditions well. Highly recommend him!
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September 2023 by Donna G.
In a nutshell, I'm thrilled I found this practice. All the pros- staff friendly and efficient, office modern and clean, min wait time, Dr. Is compassionate, knowledgeable, and spent extra time with me as a new patient. Cons- eye glass selection is blah
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July 2023 by John S.
Doctor and staff are nice. I made three pairs of glassed recently. First pair they made it incorrectly. 2nd pair prescription is wrong. 3rd pair they made it right. All three pairs took one month unlike they said two weeks.And the office is often closed without notice.
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March 2023 by Jen J.
I've been coming to this place for years and years loved the atmosphere but then they kept rescheduling my appointment because the doctor wasn't in for whatever reasons then finally I get to actually go and waited for half an hour to finally be called to sign some things (there was a couple ahead of me) they know me well and the insurance I have which is important and for some reason it didn't occur to them to tell me they no longer accept my insurance while I sat there waiting like a dumbass. Not there in person, in emails or in the calls of everytime it got rescheduled. If I had the money for it I definitely wouldn't have minded but it's the fact they didn't say a thing until I was asked to sign about the fees and that is insane on its own the overall appointment without getting contacts or glasses would've been 120-140 ??? The only thanks I give is for the waste of time.
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December 2022 by Tanner McKenzie
Called to receive a copy of my prescription. I was put on hold immediately and patiently waited. I asked to receive a copy of my prescription via e-mail (a simple request) and she never sent it to me. Now they don't open until 9am Tuesday morning when I needed it this week. I have had issues in the past for simple requests as well but they never follow through... If I pay for exams and contacts, the least they could do is provide SOMETHING. I'm done with this place. What happened to customer service?
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December 2022 by Ballerina
I would strongly suggest not coming here If you care to see, they let me go a whole year with the wrong prescription. It has been horrible for me not being able to see for the past year. Then I found a new doctor this year and he is amazing and my prescription from this doctor was completely off, no wonder I can't see. Will never come back here ever again. Not to mention they take forever with your appointment a one hour session turns into three hours. Horrible place and would not recommend.
