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January 2024 by Keith Buckingham
I know they work on car parts but I was having a bad day and I went in with my bike And the manager treated me like family helping me with my pedal and seat putting them both back on my electric bike and really turned my whole day around thanks to the store and the whole team for the laughs and jokes while there and not just pushing me away and really caring about people and there problems. Awesome spot for your car and any help you might need with anything mechanical that you might not understand and need help with.
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November 2023 by Lisa Bean-Roseburgh
VETERANS BEWARE!!!!!!This location sucks! They cheat the military!!! My son bought a battery for my key fob and when it died two weeks later the man in the store said they're cheap and all of a sudden could not find my son's name in the system! Auto Zone and Reilly's never had this problem and don't cheat veterans!!!
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October 2023 by Tiffany O.
They tell you they can't help you if you don't have an American accent. One old white dude that is incredibly unhelpful. Why are you even there if you're going to not try to help folks who don't understand cars.
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August 2023 by CruisingWith Chris
Shout out to mondo, guy has a great spirit. Great attitude and super helpful. Thank you team advances auto parts!
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July 2023 by Mr Polo
Greetings to all staff members at advanced auto.I visited the store two times to return the part that I never used, but had slightly opened part of the packaging like the plastic clip that holds the ratchet in place. Well, their policy is no return if it was opened. So before leaving the second time, I went to the mechanic side of the store and talk to the auto manager. He made a call to another associate inside the store who works with commercial clientele. Well, my persistence paid off and Steven and Lucas were very instrumental in getting late Credit return to the card.Penny and Julio had their hands tied because of corporate rules. That’s why I went to another manager because the counter manager was not available to play inside visit.In return I became a happy customer and will go back to the mechanical side and have some work done on my jeep within the next week . Thank you, Lucas , Andrew and Stephan for your extra courtesy in handling me as a client and thanks for the veteran discount as well.How do you say something more about Stephan. I came back a few days later, because Pep Boys made a mechanical error and I was in need of some hard to find parts. Stephan went out of his way to expedite the part that I need it but in the end, even though we got the part, it didn’t fit, but he went above and beyond all the time, smiling and very gracious and caring manager. I’m looking forward to see her smiling face again and future.I look forward to bringing my jeep in soon.Sincerely, Marco Polo google guide and happy customer.Jesus cares say your prayers. Amen.
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July 2023 by edgar salazar
I was helped by Daryl who was perhaps one of the kindest workers I’ve interacted with at an auto parts store. My wife and I drove from California and no longer had AC blowing cold in the van. Daryl was able to make sure there we resolved our problem. Pricing was excellent but the service was even better and than that.
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July 2023 by Randy Grimm
Great knowledgeable staff and was easy to order from website. The Perks rewards are great!!
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May 2023 by Sleep Sss
Great service and mando was very helpful. He deserves a raise immediately. He explained everything to me, and answered all my questions and taught me a lot about brakes
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March 2023 by P O
strange - i asked for the a headlight item , i went to the car in the parking lot it was the wrong one, i went back in and the Rep said he even made a mistake and apologized they are not returns. "electrical item" i had to buy a second one .
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March 2023 by Andy Anderson
This company sells faulty products and doesn't allow you to return them. We purchased an alternator from them and installed it in a work vehicle. 2 days later the vehicle had major electricity issues. We took it to a certified Chrysler Dealership to repair and they told us it was the alternator from Advanced Auto Parts that failed. When I took it back to the store, they would not refund my money even with original part and receipt. My company will no longer buy from Advanced Auto Parts.
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March 2023 by WN Continental Broadcasting
strange - i asked for the a headlight item , i went to the car in the parking lot it was the wrong one, i went back in and the Rep said he even made a mistake and apologized they are not returns. "electrical item" i had to buy a second one .
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February 2023 by Victor Rodriguez
The new manager, Darryl, was so helpful and courteous. I know nothing about car maintenance. He helped me find the right bulb replacement for my Veloster. He even replaced it for me. It seemed a bit tough, but he didn’t give up and got it done. Thank you, thank you. I highly recommend Darryl and this location. With much gratitude.
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January 2023 by Jasmine Ford
I love this store they were so helpful and knowledgeable. I came in to buy windshield wipers and the manager actually put them on for me in the rain ⭐️⭐️⭐️⭐️⭐️⭐️
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January 2023 by jason a
I went there for a warranty replacement on my battery, and got great customer service from their manager Daryl, who took the time to install my battery the right way, for me, and I genuinely appreciated it!
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December 2022 by Julie Collver
The people were very nice and helpful. Very friendly and curious. Penny and Darrell fixed up my truck with a new battery and I was on my way. Even installed it. Highly recommend this over the others.