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January 2025 by Anthony Velazquez
Went in for a coolant leak. Took them around 2 weeks to finally get my car ready. Granted things kept breaking on the old car still don't think the time it took to get the parts and repair should've taken that long. The customer service wasn't bad, and it seemed like the mechanics were trying their best, but didn't seem like they were the most knowledgeable. Left with a broken oil dipstick (guy offered to replace), a really loose gas peddle for whatever reason, and a missing heat shield from inside the car. Car now has new codes that weren't there before I took it to the shop, I can't completely pin that on them. It just seems like very odd timing considering the codes have to do with a possible vacuum leak and they were messing around in/near that part of the car. Also think if you do go to them try to buy the parts yourself, I got charged $300 for a $150 part that would've also been oem. I'd trust them with basic maintenance and repairs, nothing too intricate. They seem like nice people though, just not the best price for the quality of work they do.
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December 2024 by Grfe Bkfast
I had my Mini Cooper oil changed in earlier. As their description states they specialised in German automobile. I had an appointment a week prior and the day they’ve done my service from there it was a smooth transition. Josh was my guy and his mechanic buddy that I did not get the name. They know their stuff and get the job done quick, no messing about. They are military friendly too. Price of service make sense compare to dealership. If you need service for your German car I would recommend them and request your appointment.
2nd review (17 December 2024)
I just want to commend Jacqueline, I owe you this review. Last month I went back here again for a brake fluid flush as I was preparing for a long trip. I was the first customer, it was early morning we probably haven’t had our coffee. It was my first time meeting her, she was the nicest when she took care of me. We had our small talk then moments later, she stepped out and gone to the garage, she went back to me with saying my service request was not really needed, replacement are needed with all my request as it appears to be looking still brand new. Makes sense as I hardly drive my car. I was just touched by their integrity and their outstanding service. I will continue to recommend your shop with my people. Just wanna give my heartfelt thank you to you and your team, you guys are the best!
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December 2024 by Diamond Dad
The crew at ACR are wonderful. They took the time to accurately diagnose our issue with our Passat and fixed the issue for a fair price. Will be back as long as I own a VW
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September 2024 by Jennifer Clark
Transparent, honest, & quality work. Thank you to everyone! Very kind.
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September 2024 by Buck Horn
Josh and his team were very helpful on some repairs on my Q7 TDI. Not only did they turn the car around the same day but they also did me a huge favor and fix two small issues I was having for no charge. Good people, fair prices, and great work!
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August 2024 by Rent-A-Liens Admin
No matter the issue, these guys find it. Great customer service from the whole team. Work is quality and timely. As a rental car agency, we would 100% recommend using ACR for vehicle repairs.
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August 2024 by Marvin Bass
Tell you what all of you who drives a BMW if you have car problems take it too ACR Motor Works those guys over there are professional and does great work so give them a try you'll be satisfied and afterwards driveway a happy customer...Thanks ACR Motor Works
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July 2024 by Madeline La Forgia
Great professional, friendly service. Josh made the ordeal effortless. Highly recommend
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May 2024 by Miguel Acevez
Was looking for a reliable place for my mini cooper maintenance and I found the right place. Great service, honest people, and affordable, thank you!
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May 2024 by Roger R
Good Quality work & they definitely stand behind their quality work. Honest. From Service Advisor Josh to Mechanics. They will make sure you are taken care of. 100%. (BMW)
Good quality work and they definitely stand behind their quality work. Honest. From service advisor Josh to the mechanics. They will make sure you are taken care of. 100%. (BMW)
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January 2024 by Angela E.
I took my 2016 Audi to ACR for an oil leak , check my brakes and a few other things. The most honest technicians I've ever met and I'm 70 yrs old . I just moved here from California and it's very comforting to know that I have a place to take my car whenever I need it to have my car serviced. ACR is the best.
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January 2024 by Carl T
Excellent shop, highly recommend it
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January 2024 by Black
Very friendly people and reasonable prices and fast service
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January 2024 by A.A. Gordon
Excellent
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December 2023 by connor Smith
5 stars all the way around. Great customer service. Great and fast work. Also, can't beat the price of quality/trusted work.
