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June 2024 by Mackenzie Jeffries
Ken is awesome! He is always so helpful when I have an issue with my car and gets me in within the next day. Very honest and pricing is great!
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May 2024 by Scott Dale
AAA has become a worthless club to be a member of. I called at 2:46 for a tow, they can finally be here at 4:50, the shop will be closed by 5:00 so no assistance.
The phone service and local Las Vegas Providers are beyond terrible in their service, I have paid since 2006 for a product I cannot use when needed.
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April 2024 by Jasmine Hill
So I ended up catching a flat and my car luckily could only make it thankfully to this shop. That's where I met Jovann, one of the store managers. I told him how my tire that was just popped was still under warranty at my firestone up the street. So instead of sending me away or trying to sell me a story of needing to charge me. He did me a solid and cranked my car up and allowed the car that was trailing me to take me to get my new tire & come back for him to put it on for me. I love customer service and when you find people willing to go over and beyond. Def rare, so I made sure to give him a generous tip for being Amazing. THANK YOU AGAIN JOVANN!!!
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April 2024 by Eric Kim
Went in for International Drivers Permit and Nakia helped us. She was super friendly and yet professional! Was in and out promptly
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March 2024 by Paul Remo
Stay away from these guys. They’re all scam artists they ripped us off!
Charged me $1000 to repair a check engine light drove off the lot. The light came back on. They said it was a different problem and they can’t fix it. Kept my money complete scam Artists!
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January 2024 by robert ybarra
Went there for my renewal and to change my insurance from California to Nevada.Service was great in and out in 20 minutes.
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January 2024 by Alicia PCA
BY FAR THE WORST EXPERIENCE I HAVE EVER HAD. BETWEEN KEN AND GABE THE CUSTOMER SERVICE WAS HORRIBLY. I MEAN THIS WAS BY FAR THE WORST SERVICE I HAVE EVER HAD FACE TO FACE. STARING WITH KEN THEY TOLD ME THE WORK WOULD BE A HR THEY TOLD MY WIFE 2 house and our baby was with her I got her a Lyft home. A man in back of ken advised they are able to pay the Lyft so yes they was able to take the money off the diagnostic. Ok I call around and got the part from Kia. I called to make sure I had the correct part have told me yes I go by the part from Kia dealer and bring it and they call me and say this is the part. I’m like didn’t you tell me it was the right part so now I’m stuck waiting for the part have said I had to pay for the part and they didn’t accept cash have stated he ordered the part so I pray he did they lie so much. However the worst part is they didn’t offer anything for the inconvenience they caused. They lady in service offered me some coupons and I was able to get 50$ bc of her. I would definitely never come here it honestly makes me want to cancel my membership. Ken and Gabe will literally tell you anything and it’s messed up bc you don’t know you would think you can trust them but you can’t. I definitely wouldn’t advise coming here if I could give 0 starts I would that’s how bad this service was.
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January 2024 by Voracious Koala Z.
Came in to get an International Driving Permit. Greeted immediately by nice beardy man with glasses who set me up with the form to fill in, and talked me through everything. Then nice blonde lady processed me and my form, and took a great photo, with pleasant efficiency. All round exceptional service. Easy parking too.
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December 2023 by Aslan
I greatly appreciate the help Joe Brown provided, he is a very nice employee, he helps you find the right choice and he is very attentive and pleasant!!!!
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December 2023 by Big Island Off-Road Hawaii
Perfect for what I needed. People were great!
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November 2023 by Tracy Pedroza (Ciao Bella)
I love being an AAA member. They offer great perks that help make life a little easier.I needed to use their AAA service to register a new car. It was so quick, and easy. I wish I never had to go back to the regular DMV.
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November 2023 by KAREN BEARMAN
Really great staff. Friendly, efficient and all around wonderful. Very neat and attractive facility. Easy to get to.
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October 2023 by Carlos Campos
Real efficient, very friendly, looked clean ?
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October 2023 by Dee Marie
Very polite very professional and always make you smile.
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October 2023 by JUDY JONES
I was there to renew my vehicle registration. The kiosk was right in the front lobby, very accessible, easy and convenient to use. If you need help, the AAA agents will assist you.
