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October 2023 by Mario M.
Great customer service my favorite employee is Nessa she has a lot of respect for the customersshe's always helpful and with a lot of Aloha best convenience store experience I have experienced The Aloha spirit in the 9 th island Thanks for your customer service
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August 2023 by Melvin Wang
This 711 is on a convenient corner but I will tell you beware if you use your credit card here. I've had to close 3 credit cards because a transaction was fraud - each time was immediately after using the credit card at the pumps here. Not only me, my wife as well. So I stopped going here for a year. This past weekend I had to stop for gas quick. And guess what? More fraud charges after visiting 711 on Russell and grand canyon. What is the likelihood it's just coincidence?Get gas elsewhere.Edit: the link the reply has is just to submit another review. Honestly, don't get gas here. It's too risky and the owners let people install the credit card skimmers. Facts.
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March 2023 by Crimson Kin
Customer service is mediocre on a good day, lines are typically long and incredibly poorly managed by employees who all act like they have somewhere better to be. Cashiers can be kind, but this is rare, and other cashiers don't appear to know the meaning of the word, treating customers as abrasively as possible to ensure they don't return. The speedee mart across the street is significantly better in every aspect.
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February 2023 by Vincent Landram
Your Saturday morning cashier, Tanya cannot handle any kind of busy line. She has even been rude to several other customers whilst in a line that spanned across the whole store. This has happened on multiple occasions
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February 2023 by Guillermo S.
Best 7 eleven in town!'n they do the same all the other stores in town just a lot better and with a smile on their face!!! Love coming here
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January 2023 by Adam S.
Solid convenience stop, slid in, looked around, super friendly team member said good morning as all the door opened, every time it opened. Snagged a sugar drink from the sugar drink section. Also trying a liquid death from the, 'we pay for water,' section. There was snacks galore as my eyes seem to notice carbs in any type of packaging in or out. There was some reheating of pre-fried yummy-ness going on. The line was empty and i out in my phone number for some type of reward hat i may never claim. There's twelve gas pump for the internal combustion engine types and the parking lot is free of trash, with a pigeon on payroll patrolling do evil doers.Love 7-11, even though I think they are more midnight to midnight, which makes me happy that they've stepped up their game.Also heard a rumor that they were named for the casino dice game, 'Craps.' Feel free to post in the comments if you know the story of their name. 5/5
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October 2022 by Mary Kollin
Excellent service. Very fast delivery.
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September 2022 by Debra H.
I unfortunately had to witness sexual harassment by one of the employees there who is sadly the Assistant lead manager named Andrew, I will never be going there ever again and making sure my family members do not either. I am extremely disappointed (this did not happen today but happened at the beginning of the month)
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May 2022 by DeAndria Edwards
I can’t even believe I’m having to write this review, but I do believe it’s necessary. My family and I go to this 7/11 everyday it’s apart of a daily routine. We have always been met with smiles and great customer service, but today was beyond disheartening and frightening to be quite frank. I was yelled and cussed at by an employee who was not even assisting me with my purchase. Not only was her behavior unacceptable and shocking she then got her associates to come outside and threaten me and my children’s life. She herself also came outside while she was on the clock to continue to yell and threaten me. Afraid and trapped in my car, I called the police right away, but that will not fix the fact that I no longer feel safe going to this store. I can not believe the owner would allow someone with no respect for their establishment or care for their customers to work there. When I requested the owners name and contact information I was denied it, so I was forced to bring my grievances here. I’ve never experienced anything like this in my neighborhood it was horrible.( I do want to say thank you to the employee helping me, Casey, for remaining professional and kind even with her coworkers unacceptable behavior).
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April 2022 by Last First
The first 7-Eleven store in the whole entire valley with employees that have a heart for people whom which need to use the restroom. All other7-Eleven stores in the valley should get training on human kindness from theses employees here. The most pleasant experience I've ever had in a 7-Eleven in my entire lifetime. Store was very clean and in order and the bathroom was very clean as well. Awesome people (Mary and coworker) about their customers. !!!!!
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December 2021 by Ryan “C” Hernandez
I love love love this 7 Eleven the staff is amazing ? ❤
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December 2021 by Ashley
Staff here are awesome
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December 2021 by Mason Scribner
Stoney is the best employee I’ve ever met and I’ve been to a lot of 7/11’s. He’s very helpful and has very good customer service and always pays attention to his customers. I will be coming to this 7/11 from now on because of him.
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October 2021 by Penny Bradley
There's a new employee overnights, he's amazing! Helps with anything I've ever needed. Thanks Stoney!
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September 2021 by Christine G.
Super nice store! I discovered the selection of organic milk products. I'm so happy to find this at my local 7 Eleven! I'm a milk lover my whole life! All employees welcome you when you walk in. I like that too. There's a gas station as well with decent prices. Located West Russell and Grand Canyon
