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December 2023 by Lotus Flower
Giselle is the best!! She was very informative and helpful when helping me get my passport application completed!! Will definitely recommend.
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June 2023 by Shon Sylvester
Great customer service, small location with polite people to help your needs. Passports are available here with appointments.
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February 2023 by Chris T.
Typical gov't entity; making your life more difficult than it needs to be. Hopefully this will save you all the hassle that I went through.If you want to mail a package to this location for someone to pick up and they DON'T have a PO Box there don't send it to their address. Yes, that's right. Don't mail it to their address. They will return your package to sender within hours of receiving it. Why wouldn't they hold onto it for at least 24 hours?You have to address it to name of receiver, "General Delivery", Jean, NV, zip. Who the heck would know to do that unless you called the Post Office before you shipped something? Why would you even think that a package would be refused and returned if you mailed it to their address?You also have to have the person the package is addressed to there in person with an ID. Not sure how my 12 year old child would present an ID. Absolute asinine policies.
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November 2022 by Dorielle VanDien
Definitely a hidden gem! Vegas tries to make getting a passport nearly impossible, with other offices booked out months in advance. This was my oasis in the desert. About a 12 minute drive to find no lines, and incredibly friendly service...why don't guides list this place?!? I'm going here next time I need to mail something. If you need a new passport THIS is the place to go!
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March 2021 by Xander Skye
Very accessible to stop by, very close to the exit and entrance to ramp of the 15 freeway. There are parking spots and there is a gas station close by! They have PO box too.The gentleman on the office was very kind and courteous!
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August 2020 by Jack X.
I ordered a product off the internet and the company sent the package through USPS. For over two weeks I have been waiting for the package to finally show up. Tracking shows that the package was supposed to arrive today (Aug 8) and still hasn't arrived. USPS uses Covid as an excuse even when FedEx and UPS are still able to ship packages on time. There is no excuse for this. Better to rely on the competitors.
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July 2020 by LV Plug
Great customer service for a USPS location.
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April 2020 by Shaurica C.
The 1-star rating is accurate. The lady behind the counter didn't know how to initiate a claim for a lost money order, she literally had to call someone on the phone while I was standing there. This seemingly simple transaction took over 20 minutes. Why have just 1 person working who isn't completely familiar with how to do their job? Also, using profanity while working is trashy and professional. I guess someone forgot to tell "Clerk 3" that.
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October 2019 by Cathy H.
Bruce Mandolfo at the Jean, Nevada Post Office is a DOUCHEBAG! He returned our mail ordered medications for the 5 months we had the box. He said he returns everything after 15 days. Well that is illegal. Don't bother dealing with him, write the Office of the Inspector General.
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September 2019 by W. Triggs
They have lost so many of my packages and mail some with credit cards that the postal inspector's office should really investigate, because the carriers from this location are either incompetent or involved in internal thief
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December 2018 by Rue L
Confirmed the address to be accurate repeatedly and yet time and time again, you can't even deliver anything. Nothing ever gets delivered.
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July 2018 by Doc Mitchell
Watch out for the 2 powder gangers behind the building.
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March 2018 by Aries P.
They are so hard to work with I went to meet the nail guy and was told he was there at 9:05am and didn't see me so left when I was there from 8:45 to 9:21am and called just to be told the man was mad .. well I'm mad I order things online so I can get them to my house like what's going on ? I don't understand why the man couldn't leave my boxes in the apartment office WOULD HAVE MADE THIS SOOOOO MUCH EASIER if u can save your time and do business with someone else
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April 2017 by Patricia Jeffers
Amazing customer service!!
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February 2017 by Charles Harvey
You are a courier, hired by the Mojave Express, to deliver a package to the New Vegas Strip. What seemed like a simple delivery job has taken a turn…for the worse.
