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February 2024 by Daria Huckabone
The staff at this location were so helpful. We had to buy chains for our vehicle during one of the recent snow storms. They helped us choose the right chains. Todd explained additional details about chains that we didn’t know before and wasn’t clear on the internet. I highly recommend this Napa store for both locals and tourists. Thanks for your help, Napa team!
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October 2023 by Jared Van Leuven
Best auto parts store in Tahoe. They have avlotnof items in stock and can get just about anything. Don't forget to pet Thor or bring him ice cubes in the summer.
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October 2023 by Michael Sweden
Great and friendly staff, professional service!
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August 2023 by Brian Isobe
Great store, and I found what I needed. It's around the corner from the strip mall. Google Maps needs to update location.
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July 2023 by Denson Paul Pollard
I was having electrical issues with my 2020 Tundra. Todd and his staff went out of their way to help me gain a complete understanding of the problem and in the end solved it with a new battery. Todd has been in the business for over 40 years on the North side of Tahoe and has seen it all! Can't recommend this Napa location enough. Knowledgeable, patient, efficient and extremely helpful. Getting to pet Thor the store dog was an added morning bonus!
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March 2023 by Christina Ramirez
Bought windshield wipers for my 2014 Subaru forester on sale at $15 in jan. but was having an issue with ice build up and visibility. Just got them replaced/upgraded for free. Great service at NAPA
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March 2023 by Brferg13
Thank you guys for not only selling me new windscreen wiper blades but also coming outside while it was snowing to fit them. YOU ARE LEGENDS!!!!!!!!!!
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February 2023 by John D.
I found myself needing tire chains. I greatly appreciate that this store was open on a Sunday, and that they were in stock on the right size chains for my car, with a couple of options available. They gave me good advice on what to get and how to put them on right, and they were patient with me when I was having trouble. The snowstorm that had me stuck in town traveling a little dicey, but because of these guys I got out of the mountains just fine.
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January 2023 by Ahmi Dhuna
Eddie and Diego saved our day!! We had the wrong chains (bought on Amazon) and had to turn back from chain control. They answered our questions calmly and competently on the phone (unlike the very rude man at Napa Tahoe City) and made sure we had everything we needed to be on our way. Thank you both!!
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January 2023 by Angel Navarrete
Has that real auto store feel!
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December 2022 by Jerry M.
Nice and friendly staff, plus they have a nice puppy there. That's always a plus. Hassle free returns and easy to understand employees, good workers etc
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December 2022 by mark souter
Super helpful!
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December 2022 by M “einlöserfilter” M
The Aztec warrior and the Dog THOR are very nice. Never tried to WORM their way out of a return.
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January 2022 by Joey DeProspero
Napa Mopar, what more do I need to say!Oh yeah the dog walking around is a pleasant surprise. He's loving and friendly.
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October 2021 by Andy Levy
Ordered a specific brand and formulation of RV Antifreeze (glycol based, no ethyl alcohol) through Napa's website for same day pickup at the store. Was happy to find just what I needed in stock. My wife did the 20 mile round trip to pick it up later that day. Upon inspection, I found the antifreeze provided was a different brand and a different formulation containing ethyl alcohol, which is specifially prohibited by the RV manufacturer. Now we must make the 20 mile round trip to return the unwanted product, plus they dont actually have what is needed in stock. Giant waste of our time and gasoline.
