WaFd Bank at this location receives consistent praise for its exceptional customer service. Reviews describe the staff as awesome, outstanding, helpful, knowledgeable, professional, and efficient. Customers highlight experiences where employees went above and beyond to assist with opening accounts, managing financing for projects, and providing technical support. The service is noted as a perfect combination of professional and personal, with staff making helpful recommendations for products like construction loans, mortgages, and accounts. Multiple reviewers, some with the bank for years, highly recommend this branch and the bank overall for this outstanding and personalized service, calling it a dying art form. Customers express great satisfaction and look forward to continuing their relationship with the WaFd family.
Mishelle, was absolutely wonderful. She was very kind, patient and informative.
December 2024
Mishelle our personal banker was so knowledgeable and warm that we quickly adopted her as family. This Washington Federal bank was a great experience just signing up from the Manager Alondra and the entire staff everyone was incredible. This is now our full time bank.
October 2024
Cassie was awesome! She opened 2 accounts for my husband and I with professional courtesy and knowledge! Very happy we joined the WaFD family and I look forward to working with Cassie in the future!
