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November 2023 by Gman G.
Isn't it common courtesy that if you pick up the phone at least say we'll be right with you instead of picking it up and placing it on hold over and over? Morons running this store.
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September 2023 by Kimberly L.
Another absolutely terrible experience at this Walgreens. Last week I was yelled at by a staff member and today he yelled at me again. I waited over 30mins in line for my medication that they said they had ready last week but didn't. The man told me today it wasn't ready. Odd since they've called and emailed me to say it was. I said ok I'll wait. He started yelling at me to get out of the drive thru line. I guess I don't understand how I should have to wait for everyone else but when it's my turn I am not given the same service. And by service I just mean my medication. Had to go inside to wait and he was rude along with the rest of the staff. I told him I get they're busy but he can't talk to people this way. He was incredibly patronizing. Transferring all my medications to Amazon pharmacy. Why deal with idiots who are also jerks when I can deal with no one and get my medication delivered to my door for the same cost. I'm done giving this store a chance. Never a good experience!
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September 2023 by Sara T.
Extremely rude pharmacy staff. I'll never shop in this store again. They never answer their phone, if they do, they put you on hold for an eternity.
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September 2023 by Spider M.
Subject: Disappointed by Walgreens' Lack of Infant Benadryl AvailabilityI'm writing to share a recent experience at Walgreens that left me feeling quite frustrated. As someone who values convenience and reliability when shopping for essential products, this situation took me by surprise.Upon checking the Walgreens website, I noticed that infant Benadryl was listed as available at my local store. Naturally, I assumed this information was accurate, so I headed there with the expectation of purchasing the product I needed.To my dismay, upon arriving at Walgreens, I was informed that they did not have infant Benadryl in stock, despite what their website indicated. This situation left me in a frustrating predicament as I needed this product urgently.I understand that inventory management can be challenging, but for a reputable company like Walgreens, ensuring the accuracy of their online information is critical. Misleading customers, especially when it involves essential products, is disheartening.I strongly urge Walgreens to address this issue promptly and ensure their online inventory aligns with the actual availability of products in their stores. Customers, myself included, rely on this information for a smooth shopping experience.I hope this feedback encourages Walgreens to prioritize the accuracy of their inventory information, preventing other customers from facing similar disappointments.Sincerely,Fed up with stupidity
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June 2023 by Ellen W.
I'm in agreement with the comments made about the pharmacy staff, particularly the Post Covid/remodel staff hired. This new pharmacy team is extremely rude and acts inconvenienced with anyone who calls and inquires about their RX. There is no excuse to be so rude. I loved to come here before because the staff was so very kind, but now the reaction to a question is gruff, rude, and disrespectful. My husband and I will be moving our prescriptions to another pharmacy. We have been customers for quite sometime, but now we don't need to be spoken to in such an angry, intolerant, and uncomfortable manner.
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April 2023 by Jim K.
Just TERRIBLE customer service. Insufficient staffing to handle on-site or telephone questions. Was placed on hold for 15+ minutes and finally was disconnected. Other pharmacies are much more responsive than this location.
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April 2023 by Susan R.
"There can be no happiness without good health." Voltaire Happy what is in this particular phrase? Is it just a word to be used in any situation? In order to be happy, we need to have our basic needs fulfilled. We have to know that what we need, in order to be happy is going to be available. Just be happy, just knowing that your "basic needs," can be found here at Walgreens. Walgreens is not just a pharmacy, it's that corner store, it's that place where we can buy those basic products in order to be happy. Don't worry, did you forget something important? Do you not feel like going to more than one store? Stop in here for all the needs you have. Are you well? Feeling under the weather, now stop in at the local clinic for a check up. Do you need your prescription filled? How about printing some photos from your phone to hang on the wall? It can all be done here. One trip, then your off to your happy place again. Browse and shop through the aisles. What time of year is it? It's going to be Easter here real soon. Don't put all your eggs in one basket because you might need two? All the Easter fun and special treats can be found here. Hop on in and get those treats to make those around you peep peep with happy. Do you need some help? All you have to do is ask for what needs you have? The staff here are highly qualified and trained professionals in the art of health. The staff can direct you to that aisle of the store where you will find what ever you need to be happy. As you usually wander throughout the store an employee will often ask you what you need before you even know it. Now that you can have all your needs met in one place it's just easier for you and yours to be in your happy place .
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February 2023 by Google user
Always a line and very slow...
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January 2023 by KM4RYI
Always a line and very slow...
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July 2022 by Heidi L.
I should check Yelp before transferring Rx anymore. I def found the pharmacy staff ONLY to be very....... Stiff and unfriendly. Not a place to spend 1.5 hours waiting for any kind of mental meds. I felt like I had disturbed their otherwise well oiled pharmacy machine. I found it odd that while I waited a reallllllly long time (I eventually got snacks and earbuds while I waited)...I noted the recorded message playing in a loop with soft voices reminding us all to be kind while shopping. We could all maybe take our own advice.
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June 2022 by Debbie G.
I like this Walgreens a lot because it has ample parking, is in a nice neighborhood location, and has friendly staff. The pharmacy wait can be a little long, so plan for extra time whether in drive-thru or inside. If I need other beauty items or snacks, I can pick them up while shopping as well. They often have sales for rewards customers too.
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June 2022 by Love Y.
Nina and Peter and the male tech that has long straight hair (I'm sorry I didn't get his name) are all so efficient and Kind. We are lucky to have this Walgreens near us. I bet it's one of the busiest in the nation. The pharmacists take care of all of us
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May 2022 by Ashley N.
One star is too generous for this Walgreens. This is the absolute worst Walgreens, ever. I have been coming here for years because of proximity and I leave angry EVERY SINGLE TIME. I've ordered photos to be told at pick up that their machine is broken more times than I can count. Their pharmacy takes days to fill a prescription, never calls to let you know if your prescription is ready, leaves you on hold for hours, and their staff is incompetent. My latest, and last, time here they waited until Friday at 4:40 to let me know they can't fill my 6 months old child's prescription until the following week. The prescription was sent in on Wednesday! They said the dr wasn't in our network and that they needed a new script and then that the medication needed a prior authorization (not true). After multiple trips to the pharmacy, multiple phone calls from myself and the drs office, they just realized they couldn't fill it. Then the asked if my son actually needed it and if he did they could try calling another location. Why would I spend all this time, carting my baby and toddler into their store multiple times if he didn't need it? Incompetent doesn't even begin to describe this Walgreens staff. Save yourself the time and go anywhere else.
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March 2022 by Scott T.
I pull up at 120pm to the drive thru pharmacy on Hampton Rd. 3 cars in front of me. At 132pm it was my turn & the clerk put up the closed for lunch time, no other cars behind me. I go inside & am informed the Rx is closed for lunch from 130-200pm. I am switching all my prescriptions, 7 of them to CVS who doesn't have lunch closure & even if they did I doubt they would have provided this type of customer service. Nice job training your staff Floorgreens! Am I wrong to be upset & severely inconvenienced? This is healthcare & Walgreens, people are in compromised positions that can't afford to have this type of support.
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January 2022 by Debbie W.
I went today to pick up my husband's & my prescriptions & they the pharmacy screwed up our prescriptions & now they Walgreens states that I will have to pay out of pocket for their mistake I am now going to go to CVS & maybe they will do a better job.