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December 2023 by Cynthia McPherson
Quick, easy and well organized!
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July 2023 by Mercedes Tan
Double dipping is not right. They are collecting for vendors yet charging for boxes even it says clearly no packaging required . Will never go there for anything ever again. The ups on horizon and eastern is so much more professional and actually open on time. Only reason these jokers got 2 star from me is because of their location
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June 2023 by Critical911
Great store! Was in and out! Staff is friendly and helpful!
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May 2023 by Elizabeth Luster
I love this UPS location, very friendly and fast and it's one of my local favorite places where I go and talk football with my fellow Raider fan ?
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May 2023 by Elizabeth Gomez
I love this UPS location, very friendly and fast and it's one of my local favorite places where I go and talk football with my fellow Raider fan ?
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March 2023 by Patti P.
The last couple times I've been here, the two heavyset brunette woman working there I noticed them treating the younger staff members which look like teenagers, very disrespectfully, I had to bite my tongue hard not to jump in and say something. Then again a couple days ago, they were both rude to me and another couple that had come in at the same time. The other couple left and said they would never come back again. Whoever the owner is should be aware of what's happening at their business, with them running it into the ground with horrible customer service.
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December 2022 by Catherine M.
I pay UPS a yearly fee to deliver to The UPS Store as an option when I am not home. This UPS store refused the package and returned it to the sender, all without bothering to notify me or give me the option of having it delivered to my home. THEY ARE BEYOND IRRESPONSIBLE! I have no idea how anyone gives this place their business.
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December 2022 by Kristian Farkas
A young lady Kayla went above and beyond to help us locate 10 lost packages. She was professional, patient and friendly. Then her co worker Lilly helped us out. Thank you ladies. Sincerely, Kristian.
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September 2022 by Craig Kendall
I've used this UPS STORE many times. I've always found the employees to be friendly and courteous. I highly recommend them for all you shipping needs!!
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July 2022 by George Dinca
When they can't make it, this company sends the message/lie 'sorry we missed you'. When in fact they do not even attempt to deliver.Most likely they don't care about this feedback... but wanted to write it in case someone will try to somehow organize the work better.
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July 2022 by kabir s
asonta was extremely respectful responsible and very helpful he had made my experience 10x better and the whole staff are so kind and they are always on top of it they always do everything with care and kindness the experience i had was very nice i am so grateful to live next to this location so i can see the wonderful staff there and i really appreciate everyone at this store lily is always so helpful and so kind she ensures the customers safety and gives me reassurance when ever she packages my items i feel really safe shipping and being able to come to this ups store
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July 2022 by Gurvinder Sandhu
10/10 experience tj and kabir had helped me with all my Amazon returns very quickly and nicely they also had very nice customer service
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July 2022 by Lori S.
just left the ups store and had to leave a review. I've been coming in for years, this morning I brought a prepaid return but Lily insisted on me paying 2.22for the return. I told her I've never been charged, her reply was, sorry, we're supposed to. I said it again, she didn't care. I asked for a cooperat #, first she said she had it, then said no.. google it. wtf! I said more good customer service! then I said, you're an a****** lily, and left. I have noticed they are not nearly as busy as they used to be, I'm sure it's lily. For 2.22 she lost a very long time customer, smart girl!!!!
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June 2022 by Draymond G.
I rarely go to the ups but when I go I choose this location because of the cleanliness, best staff and the professionalism. The store is always neat and clean. The employees are very friendly and generous. They know what they are doing, especially Asonta, he is a warriors fan like me and he does notaries with quality care. Love these guys!!!
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June 2022 by Demetrius DeMarquis B.
kabir really helped me with carrying packages and the crew really helped me because i needed to ship 5 boxes and I was out in 10 minutes knowing that my package was going to be safe with all the people in the store
