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February 2024 by Jeremy Kadoich
Rafael and his associate were able to help me out when I was in a pinch with their notary service. Thank you for your help!
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October 2023 by Michele Ripley
Very rude and unhelpful employees at this store. I arrived to the store at 3:55 on Saturday and was told that I’d have to come back on Monday because employees were already busy helping a customer with multiple boxes and they could not scan my two items before closing (4:00).
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June 2023 by Luis Cortes
Went in 2 minutes before closing to drop off two packages today, I was aware they aware about to close and was apologetic about it upon entering. Neither the blonde lady nor the balding guy with brown facial hair greeted me and were completely dry with their interaction.As soon as we left at 6:03pm, I had a vantage point from the parking space in front of the store and I saw the guy literally throw my package towards the ground.Unfriendly vibes at this location, was not even going to leave a review but literally saw my package being thrown to the ground, not dropped, but thrown right after I left.Management, please review footage at around 5:58pm - 6:04pm on this day to get a customer point of view.Thank you
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May 2023 by Angelika F.
I've used their mailing services & faxing many times. They have a friendly & helpful staff! The wait is never too long. Plenty of parking.
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April 2023 by BeachBoy Tim
COMPLETELY INEFFCIENT !!!!, there s no cell or wifi connection here??. The business knows this, "go walk over to Vons, maybe you can connect there" !!! This is UPS service, have a customer wifi connection. - 10 . I waited 30 minutes, then had to text message personal information to a staff member. and i had several copies sent their email, nothing connected, very frustrating.. But the Staff was polite.
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March 2023 by Lynne T.
Was driving by this store and saw that their sign in the window on a Sunday afternoon said 'Open' and was lit. Upon trying to enter, I tried their door and it was locked. I would highly suggest turning the light off if the store is closed.
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February 2023 by Pat Quan
Nice people to do business with. Professional and friendly. I thought I was missing a Package, the manager went out of her way to pull the video of my husband picking it up. As soon as I saw the package in the video I knew which one it was in my garage!
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January 2023 by Johnathan Hernandez
I had an order for just 3 pages of legal documents that were time sensitive and needed right away. I get the email saying they are done. I go to the store and was told "my manager prints those out and she didn't leave them out" I ask what time she will be back.... tomorrow at 10? Why did I get an email to come in and pick it up if they are not even in the store?!? Only the manager prints stuff out so they can't even print them again! Thank you ups store for wasting my time.Thank you for responding to my review. When I first wrote it. I was given an option to have them printed out. I was just given a "tough luck shrug". I left came back and was helped by a different employee. I asked if I can send the docs to the store. And they did print them out for me for free. However, it was the wrong size. So I had to come back the next day and get them printed again at the correct size and those I paid for. At the end of the day I was able to get what I needed so I updated my score.
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December 2022 by Mo Joy
Wonderful customer service. Very welcoming.
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November 2022 by Raymond Spencer
I use this place all the time. Extremely friendly staff and fantastic affordable rates.
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October 2022 by Peter O Bayle
Used the notary service here. The price is pretty expensive.
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October 2022 by Pouyan Pazargadi
Worst customer service ever.An old man representative talked with me by very bad attitude.He didn't listen to my problem and yelling on me.I reported them to the UPS head office.I couldn't believe he talks with me like that.
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October 2022 by Brittany Lewis
Love the music, super friendly and helpful staff. Great experience!
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August 2022 by Anna Marie
Just stopped by (before 6) and they were closed. The sign says they close at 6 but I guess not. Very dissappointing considering I need my package shipped today.
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July 2022 by Alan J.
Well I'm not sure what to say ex ept it's a UPS store sort of like fed ex but ups. You can copy, I'm not sure if they have a computer like FedEx does but I wasn't looking for one so I didn't notice. They have mailboxes if you don't want to use your home address like for a business and they can weigh and mail just about anything in the US or overseas. They have a notary public ( call for hours) overall a very good store and a pleasant experiance.
