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February 2024 by Ami Lane
I visit this office at least once a month. The team is so friendly even when busy. They’re helpful and customer service it always top-notch. USPS is in the same parking lot and never go there. The experience I get with UPS is far superior! My daughter is in college and I love sending her care packages ?. UPS is where it’s at!!
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January 2024 by Sandi Sandell
This location is soooo helpful. The agents are great and take the stress out of sending a package no matter the size... they figure it out.
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December 2023 by Aqura L
Fast and knowledgeable notary service. Will return again, even when not in a pinch
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December 2023 by Murry Laumau
Everytime I come in, everyone has been super nice and welcoming.
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October 2023 by Linda J
The UPS Store 2764 N Green Valley Pkwy, Henderson, NV 89014 I will never go back to. They only have 1 computer that you have to stand up on to use and its a small store. For future reference all government websites state or federal have high security. The Secretary of State website will only let you print on a public computer.
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September 2023 by Valerie Loffredo
They closed 15 min early... don't say your open til 4 if ur not. What a bummer!
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June 2023 by Melissa Perez
Patient staff and always attentive and helpful.
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May 2023 by Bohannon Entertainment
I almost don't want to rate this place, only because it's like my little postal gem of Vegas. If anyone has rated this place negatively in the past, trust me, there are WAY WORSE UPS locations within a couple miles distance. Just keep going there! In fact, I've had worse experiences with their customers than I've ever had with the store. So, I can imagine what they deal with EVERYDAY.I literally went to a more "convenient" UPS Store today, and they just wanted my MONEY. This UPS truly surprises me each time visit. THANK YOU, don't change.
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May 2023 by Kareen Baer
It’s Sunday at 1pm and it was closed.
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May 2023 by Talia M.
A giant thank you to both Kimberly and Evelyn. They didn't hesitate to jump in and help me pack up a really awkwardly oversized package that I apparently was not prepared to ship back. I brought in a box that was much too small but they made magic happen and ensured that it was packaged securely to make it to it's destination. I really appreciate the A+ customer service here. Some of the most helpful and professional staff that I've encountered at a UPS location. Will definitely be back to this location.
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December 2022 by Apple S.
I was able to park right outside of this place. It looks nice and light from the outside. As soon as I walked in an employee walked up to the counter and helped me. Friendly and fast service!
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September 2022 by Tia Gomez
Are you still like this UPS Store they used to help me a lot sending items out but now there's this guy with curly hair that has been there every time I've come and he messed up my order he sent one to the wrong address the other one to a different address also I shipped off a guitar he didn't box it in front of me I needed help with that so he boxed it up after I left but the thing is the guitar was sent with a broken string and it wasn't broken when I brought it there he ended up putting it inside the guitar I guess I will not be returning to this UPS Store every time I go it's that guy and he has this nervousness about him to and not boxing things up to help me out right in front of me
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August 2022 by Nick Daly
2$ print fee, they don't tell you until it's already printed. Almost 3$ for 3 b&w copies. It's not even about the money, just bad business. I'll never go back to this location again.
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February 2022 by Felicia P.
I boxed, insured & shipped my package at the UPS Store on Valentines Day. The Clerk didnt disclose if I didnt let him package the item the insurance I paid for would be void. All he stated was the price difference. He never stated my insurance would be void if I didnt let him package my item himself. Thats shady business practices. A $500 metal exhaust arrived damaged. Someone ran it over it & crushed it and UPS will not cover it. Ive went back and forth with their Manager Jazz today and she said her cameras dont record audio. So, whoever goes to this location please beware! They will not tell you this vital piece of information, "YOUR INSURANCE, YOU PAY FOR, IS VOID IF YOU DONT LET THEM PACKAGE YOUR ITEM AT THE COUNTER EVEN IF THEY DAMAGE YOUR PACKAGE". This $500 Valentine's Present arrived crushed and they said, "Sorry, even if we damaged it theres nothing UPS will do." This is what the crushed exhaust looked like upon arrival. If I could give this UPS Store zero stars I would! I advise everyone to record your experience especially if you come into this location with a box ready to ship. Dont trust they will be 100% transparent because they will not. Take your time, record and ask, "What voids my Insurance?"
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February 2022 by Donna M.
The store has horrible customer service. I don't know if the man behind the counter was worth less. I recommend a different location. Until they learn to treat people nicer
