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February 2024 by First name
Horrible employee there.
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January 2024 by Mark Mosher
20+ year client of this location. Keep coming back for more :)
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January 2024 by Raymond Juarez
The employee was very helpful in assisting me with my decision on the best method of shipping my item.
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October 2023 by Paul Mazurkiewicz
I had a rush shipment of signs that needed to go to Phoenix overnight. They had everything I needed, including the box to fit them into. Michele was very professional and helpful. Highly recommend.
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June 2023 by Jacqui C.
Went to the UPS Store to ship customer checks 2nd day air to a company in Holiday, Florida. My job was recently sold to this company (my last day is on Friday) and they do all the accounting stuff that I used to do, including depositing customer checks. The label was already printed back at the office, so there was no need for me to pay for shipping up front. My coworker accidentally threw out our UPS letter envelopes while cleaning and packing up. I was probably going to have to ask for an envelope when I got here, but I was lucky enough to find an extra one sitting around at the office.There were two people in front of me and three employees working there. I could tell that they were busy at work getting the line to move quickly. I was helped by Stephanie and she was incredibly nice. Because it wasn't too busy at the time of my visit, I was in and out of there in less than a minute. All she did was scan the label, hand me a receipt and I was on my way. When I left, more people were getting in line and it was getting busier than usual.This will be my go-to UPS Store whenever I need to ship packages out in the future. Plus, they do notaries!
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May 2023 by Abdul Swayne
Incompetent and rude simply asked for post card print out. Judy takes for ever not helpfull at all I tried giving her advice on printing it out double sided and she just caught more of an attitude . I don’t recommend this place
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February 2023 by Taylor
Good experiences dropping off prepaid packages and Amazon returns. No charges for either. Coupons provided on back of Smiths receipts from next door for different services.
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January 2023 by Dave S.
Had them print some color pages for me. Paid for thick cardstock. Ordered online for pickup at this location, was told 2 day turnaround.Almost 10 days later it was "done" with them only printing 1/2 of what I ordered on card stock, rest was on cheap copy paper. Seriously only useful as an amazon drop off point
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January 2023 by Isaac Farrell
We've rented a mailbox from this location for over 20 years. We always tried to give them all of our shipping business, including Amazon returns. They charged my wife $2.00 for a taping fee on a box, that I specifically left open, so they could see what was in there. Amazon clearly stated that there is No fee. They get paid by Amazon .When I asked about being charged the $2.00, a got a very negative response. Attitude and service matter.We'll now use another store for our shipping business and probably will not renew our mail box.
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November 2022 by Jodi Z.
This girl named Bev works behind the counter. She played on her phone while two people stood in line waiting, and someone finally said, can you help us and she put her phone down. Did not greet any of us. This girls needs to be fired. Horrible customer service. There were two other people in the store, pretending to be busy who didn't even acknowledge the customers.
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September 2022 by Brian Halterman
Don’t go to this UPS store, they will charge you $2 to tape the top of a box. Most UPS stores won’t if it’s something simple. Then the 2 employees decided to finish their conversation vs helping me first…. Poor service and price gouging or laziness, can’t tell
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September 2022 by True L.
Great staff. I have been talking to the same staff member for well over a year regarding my Box. She remembers details so well, I wish I could remember her name at the moment to list here. The store is busy. It is clean. The staff answers the phone and give really helpful answers.
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July 2022 by Rosanna
They make you pay to print an Amazon return slip.
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June 2022 by Pete B.
Not helpful to those of us who don't know the in's and out's of Amazon returns. Clearly does not matter. I'm done with UPS and will try another company that is helpful.
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April 2022 by Laura Andronaco
I frequently visit this location for any shipping needs & have always received great customer service. I have gotten helpful tips & have also used them for notary services. Very efficient & always friendly.
