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March 2024 by James
I often visit UPS stores nationwide and usually find customer service lacking, but it was excellent here. The man with the deep voice and mustache working at noon on Feb 27 knew the process well and had great customer service skills, communicating effectively with everyone.
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February 2024 by Colleen Hyman
Fast and courteous service.
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October 2023 by 12TRiBeS 1PRoMiSE
The staff especially Amanda, Dom & Mike are very friendly & professional. A very helpful team and the veterans deserve a raise since the mailbox prices went up. Just my professional opinion. Good employees are hard to find these days.
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October 2023 by Marianna G.
Fabulous service, great people, I love this place. Always quick and easy.
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October 2023 by Martha Anderson
Amanda is one of the best employees , her customer service is excellent.
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September 2023 by Deborah LaRocca
After observing the very rude "service" received at the UPS store on Stephanie/Horizon, I was hesitant to go back to any UPS! Something triggered me to stop at the UPS store located at 213 N. Stephanie and I am sure glad I did. Both Mr. Rose and Madison provided the best service and have made a loyal customer of me. Thank you so much for the professionalism.
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August 2023 by Joseph Williams
An employee at this location stole an amazon return. She handed me a receipt, but I never saw her scan the return. I questioned her and she said that she did scan it even though I was standing right there. Sure enough, the status on my Amazon account still shows that I haven’t shipped it. Go to location at Stephanie and Horizon Ridge. The ladies there are honest.
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July 2023 by Amanda F.
I needed to get my passport photos done and my application sent off. I called ahead to make sure the location offered these services - they do - and when I got there, Amanda was so helpful. I was in no rush, so she helped others as they arrived, keeping the line low and customers satisfied. She let me review my photo before printing, and yes, we had a retake or two, lol, but it was a nice touch of customer service that I appreciate!
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June 2023 by Amy Lattimer
The friendliest and most helpful UPS store I’ve ever been to! Well organized, everything you need and awesome employees.
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May 2023 by Thomas Cunningham
The guy there gave me great customer service and good information. Facilities were clean and in order.
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April 2023 by L P.
Janae is the best!! She always laughs at my jokes and helps me email my labels for returns
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February 2023 by Marie W
I was having a pretty tough day before I walked into this store. The store employee Dominic, was so positive and upbeat he changed my whole mood. He was also very helpful and professional. It’s very rare these days to come across good customer service with great attitudes but Dominic exudes both. I was very grateful to encounter him and will be bringing my business back because of him. Thank you
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August 2022 by Sal Latchman
ABSOLUTELY A WONDERFUL VISIT TODAY AT THIS LOCATION WITH MS. MINDY. WHAT A SWEETHEART AND ABOVE AND BEYOND CUSTOMER SERVICE THAT BRINGS A SMILE TO ANYONES HEART. I WAS DREADING RETURNING A BIGGER ITEM BACK TO AMAZON AS I NEED SHOULDER SURGERY, BUT SHE MADE IT SUPER EASY WITH AMAZING COMPASSION AND DELIGHTFUL MANNERS THAT MAKE THIS REPRESENTATIVE ….I MEAN WOW.THIS LOCATION IS MY FAVORITE IN THE AREA AS ALL THE REPRESENTATIVE ARE SUPER FRIENDLY AND HELPFUL.THANK YOU MS. MINDY FOR BEING AN OUTSTANDING YOU.
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July 2022 by Rosanna
Wonderful customer experience. Professional employees with a positive attitude.
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June 2022 by Ash S.
I usually don't review places like this, because your usually in and out and it's whatever. However, that being said, we frequent this location and I have to say, the employees here are seriously the kindest, patient and most helpful I've ever encountered for a shipping type store. They are always so helpful whether your getting a print out, shipping a package, getting a notary, etc. For all of these reasons, we definitely return here for those needs. Top notch customer service goes a long way these days where you seem to find almost none.
