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December 2023 by Thomas D.
I am giving this location of UPS a 5. Because of Ben (Store Manager) - his customer service was outstanding and he was very patient. Great guy, hard worker, amazing employee! Keep it up Ben! Thank you again!
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November 2023 by Nicole Sanzone
UPS stores are always friendly and expedient. On my most recent visit, I didn’t read the amazon return code properly which stated I was to pack the item myself. I was short one box but luckily the store associate, Ben, found a spare recycled box and allowed me to use it. I sincerely appreciated his helpful manner.
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November 2023 by Kathy Trudy
Customer service is always on top I love stopping by here… will recommend everyone giving it a try
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October 2023 by Theresa
The Store at St. Rose has the best Employees working for them! HARRY & RAJ always greet you in a professional & friendly manner ever. This is the store to go to!
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August 2023 by Karla Barrett
The employees at this store are absolutely amazing. What I felt were like a lot of returns two gentlemen today helped me. Thank you so much Ben and Harry you made my visit very pleasant and easy. I accomplished all my returns in a matter of minutes because these two employees are very fast and efficient. I will be coming to this UPS store from on.
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August 2023 by Lisa Roig
I recently had the pleasure of visiting the UPS Store, and I was fortunate to receive assistance from Sloan. Her expertise and advice have truly elevated my online selling experience.From the moment I walked in, Sloan greeted me with a warm and friendly demeanor. She took the time to understand my needs and provided valuable insights on how to improve my online sales. One piece of advice that stood out was her suggestion to take high-quality pictures of my items before shipping. This simple yet effective tip has not only enhanced the presentation of my products but has also helped attract more potential buyers.Sloan's attention to detail and willingness to share her knowledge made my visit a remarkable one. Her professionalism and dedication to helping customers are truly commendable. I left the UPS Store feeling more confident and equipped to succeed in my online selling venture.I want to express my sincere gratitude to Sloan for going above and beyond in providing exceptional service. Her friendly demeanor, expert advice, and genuine care for customers make her an invaluable asset to the UPS Store team. I highly recommend seeking out Sloan's assistance if you're looking for a knowledgeable and personable professional to help with your shipping and online selling needs.Thank you, Sloan, for making my day and for your outstanding support. I look forward to continuing to work with you for all my shipping and business needs.Best regards,Lisa Roig
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August 2023 by D S
The store is unorganized with packages piled in the corner not yet labeled it appeared. returned a riflescope and a small pcp compressor to Amazon dropping off at this store. Almost a wee later they were still at the store and the next day after dropping off they delivered the riflescope back to my house. So ripped the label off so it would not happen again and returned it to the store. The guy wanted the label. I said its been thrown away so it would not be returned again to my house and gave him the return code. He insisted on the label they never pit on. I left it there and told him I have receipts. Then came in with another return and he refused service to me, sad I banged his door which has a bar one pushes to open which hits the door when one pushes it.. Then Almost a week later I check on the refund and they hadn't yet left the store and kept telling me "return started" They've allegedly received other complaints there as I was told by Amazon they have a specialist on it. And refunded my account.Ship here at your own risk. Look at the back left corner of the store. of course they will fix it now.
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August 2023 by Anubha Sinha
GREAT UPS store!!Staff is highly experienced, professional and expedient. They go the extra mile to make sure that your transaction goes smoothly. Will keep coming back!!
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August 2023 by Maxx Glam
The staff and everyone was so nice to me I wish I could give them more stars they really deserve it. I m gonna be a regular customer from now on.
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August 2023 by Karla B.
I came into the store today with what seemed like a lot of returns. I was welcomed by Ben, Randeep, and Harry. They welcomed me as soon as I walked into the store and felt welcomed. They helped me with my returns and I was in and out in no time. This is the only UPS store I will go to from now on.
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August 2023 by Pooja Sachdev
GREAT UPS store!!Staff is highly experienced, professional and expedient. They go the extra mile to make sure that your transaction goes smoothly. Will keep coming back!!
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June 2023 by Aisha S.
This UPS is open later than others and has the best service! Will only be coming here for my drop offs.
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June 2023 by Thomas Doan
Sloan & Ben has outstanding customer service when I visited. Both very nice and attentive right when you walked through the doors! You two are great, Keep it up!
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June 2023 by Michael Patton
Not the closest UPS store to my home - but SLOAN and the rest of the team make it worth the added few minutes of drive time.
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June 2023 by Adrian C.
After being on hold for 10 mins asking a simple question they took to long. I just wanted to know what my bill was for my box. I will just have to go in person to find out. No point of having a landline when they really don't help.
