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April 2024 by Colton Clifton
I usually appreciate the convenience of shopping at my local Smiths grocery store, but my recent visit left much to be desired, particularly at the deli counter. Upon arriving an hour before closing, I was disappointed to find the deli selections severely limited. I requested lunch meats, only to be told that the case was closed and was directed to another section. After selecting roast beef, I was informed that this option was also unavailable due to inventory currently taking place, which seemed inconsistent since only ham and turkey were available.When I inquired further, the deli employee suggested I choose pre-cut meats from the morning, which unfortunately did not include beef as it had sold out. This was frustrating as it indicated a lack of preparation for customer needs throughout the day.Thankfully, after speaking with Lupe, a store manager, the situation improved. She demonstrated genuine empathy, visited the deli herself to ensure my items were freshly sliced, and even paged me in the store to collect them. I sincerely appreciate Lupe’s efforts to rectify the situation and her exceptional customer service.However, the initial lack of service and the confusing limitations at the deli counter marred my shopping experience. I believe customers deserve consistent, respectful service, especially when they are spending hard-earned money. The store should ensure all staff are as customer-focused as Lupe and that policies are clearly communicated and consistently applied to avoid future disappointments.
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April 2024 by Trevor Frost
Intentionally misleading sleight of hand pricing. Must bring phone to store to purchase items as priced. Having their card is not enough. Until today, I would pass the Vons to shop at Smiths. Today, they lost a small customer, but over time they will lose more customers. Shoppers on a budget beware, they will charge you more than the price posted. Sometimes, more than double.
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April 2024 by Ms. S.
Another store with several expired food items.
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April 2024 by Linda Ottimo
There app is getting harder and harder to navigate. So many games. Buy 3 of these for so much. BUT NOT THESE.! just give us one price. I'm tired of trying to figure out WHAT IS WHAT! keep it simple for the old folks. Tired of games and the GREEDY TRAIN!! Employees are AWESOME.!
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March 2024 by Matthew Grossman
Very clean, excellent selection, and superb service.
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March 2024 by Sujito Bwi
looking for everyday basic ingredients, there are all of them
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March 2024 by Michael Sugarman
Lots of inventory
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March 2024 by Isabelle Shavlik
Shop at this Smith's on a regular basis. John at the self check does a great job. He's helpful, patient and always in a up beat mood with a smile ??
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March 2024 by Jamie Zamora
Unfortunately I dread anytime I have to use the deli. Most of the employees are quick but there is one in particular that likes to talk way too much. I know he means well but honestly I don’t want to wait 16 minutes for 2 small orders.
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February 2024 by Stuart Hembree Sutton
Very bad
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February 2024 by Justin Weathersbee (Blk182atN7)
I recently had the pleasure of shopping at Smiths, and I must say, the stores new look is absolutely fantastic! The recent remodel has given the place a fresh and modern vibe that instantly puts you at ease. The casual atmosphere is perfect for a laid-back shopping with friends or family.One of the standout features of Smiths is the incredibly friendly staff. From the moment I walked in, I was greeted with warm smiles and attentive service. The staff members were knowledgeable about the produce, meats and happy to provide recommendations. Their genuine friendliness added an extra layer of comfort to my shopping experience.One of the highlights of the new look is the addition of a bread area. It's a brilliant concept that allows shoppers to indulge in freshly baked bread and sample Cheese. The aroma of warm bread fills the air, creating a delightful anticipation for the delicious freshly baked bread. It's a unique touch that sets Smiths apart from other stores.The recent remodel has truly transformed Smiths into a place that feels both cozy and stylish. The attention to detail is evident in every corner, from the tasteful decor to the new wine area. Whether you're looking for all your grocery needs a quick bite or a leisurely meal to take home, Smiths provides the perfect ambiance to enjoy your shopping experience.In conclusion, Smiths is a store that not only offers a great new look but also boasts a friendly staff, a new bread area, and a recent remodel. The casual tone of the store makes it a welcoming experience. I highly recommend visiting Smiths to experience their wonderful atmosphere and delectable produce firsthand
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January 2024 by Deb p
Difficult to shop, so many aisles blocked with carts for restocking and the employees that are stocking get annoyed when shoppers try to get around them. Have heard snide comments from them employees towards customers. Maybe smith's should posts their stocking hours, so that customers don't get in their way
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January 2024 by Bill Reiman
The store is nice. There are real people at the registers. This was the first time I visited this store. And I will definitely go back.
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December 2023 by M M
Homeless people harassing customers in the parking lot, they try to get you to open your car door.
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December 2023 by Paul Einarsson
A great store and they generally have everything I need I love the deals there for members