Smith's is a well-organized, clean, and friendly local grocery store. Customers find great deals and fresh produce, noting it is better than other stores. The staff is consistently helpful and upbeat, with cashiers, baggers, and management receiving particular praise for excellent service. The store is reliably stocked and has expanded its offerings, including updated kosher options with fresh meat and expanded aisles. While the deli department can get busy and produce quality can vary, these are common issues. Overall, it is viewed as a great place to shop that makes the community feel like family.