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March 2024 by Kaitlyn
Had a mini emergency for an anniversary date and needed my lashes done ASAP, called in and the staff here were able to fit me in before they closed and were super sweet. Their hours are really open (7am-10pm) which is great for someone who needs a bit of room to work with in a busy life.I had Areli and she was extremely understanding and helpful to me! She was able to do a foreign refill for meAnother time prior, I had just flown in from out of country and TSA made me throw away my lash soap. Thankfully they also sell supplies here in-store and even online!
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February 2024 by Linh Huynh
Came in Thursday night February 1 the girl name Stella did my mix set $160 it was just ok for me cause it’s late I don’t want to keep her fixing but the lashes base fan so clumsy and thick didn’t even lash all my natural lash, i got home few of them came off and in the morning the whole thing came off then I call to ask for a fix the receptionist said I have to pay extra $45 for a mini fill I said it’s just last night why I have to pay, Isn’t that insane.
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February 2024 by Cat Stevens
The hours! Finally......get your lashes filled before or after work. Totally convenient!
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February 2024 by Jennifer Hernandez
Bri is the best! She has great customer service and is friendly. Will make adjustments if needed. I’ve tried other lash artists in the past and always end up going back to her. My retention is great. Never disappointed.
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February 2024 by Jasmine Grantham
GO TO CLAUDIA! I showed her pictures before we started and she did an amazing job. My wedding is in two days and I’m so happy I decided to book here ? sorry again for snoring but it was the most relaxing experience
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February 2024 by Christine Courtney
I have been getting my lashes done at the Henderson location for a couple of years now and never had an issue. Kalyn does an awesome job.
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November 2023 by Monique Johnsen
I requested natural lashes she talked me into hybrids and said they would look great. My husband and kids laughed when they saw how fake they looked. I did gasp after the tech was done and she told me I had three days to get them fixed if I still didn’t like them. I called two hours after and asked for them to take them off, they said I could go back in 20 minutes. The same tech made them less thick and a bit more natural. But what got me was they charged me. Won’t ever go back again
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October 2023 by tuesday wednesday
love it here !! Brooke is the best ! my lashes always come out exactly how I asked, with no issues and still look amazing after 3 weeks ! She always makes me feel comfortable and is a great conversation ! wouldn’t go to anyone else :)Service: Eyelash extensions
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October 2023 by Amanda Hair
Spent over $300 here the last month and my lashes haven't even lasted a full week. Since my girl moved, I've struggled to find a new artist and haven't been able to do so because they don't retain at all. Not really any help if you call or text unless it's in the three day window. Customer over 5 years and last appt was a volume fill 9/22 and over half have fallen out and it's only been 6 days. Waste of my money and time. Will not be returning.
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October 2023 by Michelle
Love my Lash Artist Devyn! She takes note of how I want my lashes to look and remembers for refills and has become my go to Lash Artist. LivBay Lash locations are fantastic with specializing ONLY in lash extensions, with plenty of lash artists and appointments available. I’ve been to other salons that is a mix of hair, mail and lash services. It’s difficult to book appts or reschedule easily with limited availability.
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September 2023 by Dollie Lord
My first time here. It is a nice place . staff was friendly however, it was beyond a bad job. My lashes were too light the next morning they were falling out. I called three days later and explained that I needed to cancel my appointment for the refills due to horrible workmanship, and their customer service was less than exceptable instead of trying to say what can we do to make this right or whatever she just said OK well sorry to hear that why I will never be returning there. There’s so many lash places in Henderson that I’m sure I can find better workmanship etc. they lost a good customer because I get my lashes refilled every three weeks so I’m really spending $80 + every three weeks. I’m really sorry that Customer Service wasn’t better. Save your money and go somewhere else.
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September 2023 by Kayla Benitez
I got my lashes done here. The atmosphere is so relaxing and cute, I loved my lashes. Also the manager LeAnn was super sweet, she helped me get booked for my next appointment. Thank you for all your help
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August 2023 by Heather Pinerolo
This was my first visit to Livbay Lash and I’m pretty disappointed with the outcome. I have had lashes in the past. I don’t get them done regularly but like to when I go on vacation, and in this case have a very early and busy work schedule. The customer service was fine and Bri was very nice but I don’t love the look of my lashes at all. I asked for “more than a natural look but not dramatic,” and even explained the style of lashes I like to wear which she was familiar with. I ended up looking like I have baby caterpillars on my eyelids, same length across and way too thick. I didn’t complain because I thought maybe in a week or so when they start shedding I would be thankful to still have lashes. However, the next morning my lashes were falling out all over the place! For the record, I am very aware of how to care for lashes, and no I did not get them wet or use any product AT ALL in that time period. I was literally having my morning coffee and kept watching little clusters fall out next to my cup. Then I found them all over my bathroom floor. I’m leaving the review because I’m in a catch 22. I actually wanted some to fall out because they were so thick but now (3 days later) it is apparent that it was just a waste of money. I don’t want to go back for several reasons:1. I don’t have the time (like I stated, busy work schedule.2. About 30 minutes from my house.3. I don’t want more lashes, but clearly there’s nothing I can do to make the current lashes stay on.So I guess I’m just stuck in a place where I just let them fall off and and have regret that I spent $180 for basically nothing.I’m updating as it has been one week and I’ve lost most of my lashes. It is my personal belief that lashes should be cleaned before application, which did not happen, and probably why they’re falling off. Perhaps Livbay can take this into consideration before the service. This is the only time that I’ve gotten extensions that this wasn’t done and the outcome is obvious.Service: Eyelash extensions
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August 2023 by Lucia Guzman
All artists do an excellent job and are a pleasure to sit in their chair. I've been a client for over 3 years now. I have my own artist but have tried others when mine has been away.
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August 2023 by Sarah Gonzalez
Not only do I love the fullness of the mega lashes, I absolutely love the convenience of the locations, times open, and how great the lash artists are. This is my new favorite place!! ??
