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“I love Verizon I love greg costumer service he was awesome super helpful love it!! come get service with him he's passionate about his job & helping his costumers”
“Josh is the best! I called to see if they were busy, he said come on down and we’ll help you out. When I got there Josh had everything ready for me and made getting my wife a new phone super quick and easy! Best service!!”
“My phone was having issues I wasn’t sure if it was a virus or if I was being hacked! Evan took the time to make sure my phone was clear of any viruses and hackers! I will be coming back to this store from now on.”
“Hi there!!! I want to say that today I went into the College store and was amazed how knowledgeable, patient, and helpful your employees were. I was helped by Casey and Ryder. I cannot tell you how much I appreciate them. I will always stay with AT&T because of the dedication of these two awesome guys!
Thank you for everything!
Paula Williams”
“Francisco M. was absolutely awesome helping us replace our phone which needed to be replaced. Knowledgeable and helpful in answering our questions and taking care of us efficiently.”
“The employee kindly greeted me once I came in, after greeting me the gentleman asked what can he help me with. Once I explained the situation he immediately grabbed the tools and a new sims card for my iPhone and explained the process of upgrading my phone to a new generation once I was ready! He answered all my questions and had great customer service. The visit was less than 10 minutes, in and out the store!”
“I swung by this location to get help on my phone great service I was greeted by Jacqueline and Monique these ladies helped out and answered all my questions and walked me through how to use the functions on my phone 10/10 customer service my new go to location”
“AT&T customer service was exceptional. The customer service was over and beyond my expectations. The agent , Beatrix was so nice and helped with my purchase. I was at the AT&T store on South Stephanie in Henderson NV”
“This place is super nice. The staff is friendly and if they cant fix your problem they will call the manager to do it for them. Seemed super fast and the girl called everyone by name when they came thru the door.”
“The nicest group of people . Very hardworking and enjoyable . They really care about their customers I could just tell me other interactions I saw while I was at the store . Made me feel really good”
“Ricco was awesome I am very happy with the service they provided plus I saved money and Ricco was super helpful and informed I was in and out activated my new phone”
“Went in to get my son his first phone. We got a great deal on a iPhone he was wanting. Makayla and another young lady helped us add the phone onto my husband's account. A short time later we were on our way. Both girls we're very nice and helpful. I recommend this location.”
“I went into Metro on July 12th. I was a hot mess!! The day prior going into Metro, one of the phone agents messed everything up, it was a complete $h!t show! From the minute I walked into the store on Green Valley Pkwy Irene was AWESOME!! SHE WENT ABOVE AND BEYOND HER JOB, WHEN NO ONE WANTED TO HELP US, SHE DID! SHE STOOD UP TO HER PEERS BECAUSE WHAT THEY WERE DOING WAS WRONG. I AM VERY GRATEFUL FOR HER !METRO WOULD BE LOST WITHOUT HER!”
“I got no incoming call on my phone for couple weeks, after cal Customer service and try to get help on an other T-Mobile store " on Pecos and Patrick" and spend over an hour whit T-Mobile technician it comes to the point that I need a new phone so they sending me to this location on green valley. Best customer service I have seen in awhile, the young guy's name is; Dean, from the very beginning he showed care and concerned on my phone issues, great attention and customer support. T-Mobile needs more employees like Dean! And yes after trying couple thing he did resolved my phone issues ! Thanks Dean. Best look whatever you go!! ❤️??”
“I love this store! I have been a long-time customer of T-Mobile, (almost 14 years), and my home store on Horizon Ridge closed. So when I upgraded through my JUMP program I took my new phone to this location. Joselyn was excellent. Her efficiency, professional knowledge, and accuracy were so welcomed! Keep up the good work! Cuz I'll Be Back....”
“Eddie P was so helpful with setting up my new T-Mobile cell phone account. He was so competent, friendly, and patient. He transferred data from my old phone to new phone. It was such an stress-free experience for me. I walked out the door with everything good to go. I’m so appreciative for Eddie doing such a great job to help me!”
“I've been coming to this Target for a few years now. Ever since they added the self checkout stations the lines have disappeared! The employees are always friendly and 90% of the time they have whatever it is I am looking for in stock. My one complaint is that I always walk out with way more than I was looking to get but I think that's just a Target thing not necessarily location specific haha.”
“I'm happy to report that I had a very productive and successful trip here today.My dad decided that it was time to upgrade his phone, so I initially took him to the Verizon on Lake Mead in Henderson earlier in the afternoon. They were a Victra store, which is an authorized retailer. More to the point, they only had one employee trying to juggle a gaggle of customers.We then opted to try this store, which we'd passed multiple times going down Sunset over the years. It's next to Harold's Chicken, which was formerly PizzaRev. Inside, it's more official-looking and had 5 or 6 employees working, with one of them named Jake warmly greeting us.We stated our intent to upgrade to the Samsung Galaxy S22 because there was a $350 discount available for it on that phone line. After accessing the account to find the offer, he told us that they only had the purple color of that phone in stock, which we okayed. He informed us that it would cost $9.72 monthly, which I did have to clarify was for 36 months and then calculated out to equal the correct post-discount price. He also charged us an upfront cost which comprised the sales tax (pre-discount) and a $35 upgrade fee, and he provided us with the printed receipt.Now for the buried lede: after he activated the new phone, we also requested that he transfer contacts/photos/texts/etc. from the old phone to the new phone. Jake was extremely helpful working the old phone screen, which had suffered water damage to the screen. However, he was able to play around with it and get the transfer going via the Samsung Smart Switch app. He was going to charge $30 for the service, but he ended up waiving the fee because the transfer was taking a long time and the store was closing soon. This felt like an above and beyond moment.He also helped us with some account changes. We inquired about the unlimited data plans and decided to upgrade to the least costly "Unlimited Welcome" plan after he said that it'd only be $5 more monthly. We also asked where the paperless billing statements were being sent. He was able to show us the email address, as well as change the email address to a preferred alternative.Overall, it was a far better experience than we'd feared. I'm so glad that there's a viable in-person Verizon option considering that Costco has abandoned their old wireless service third-party retailer and the local warehouse only offers T-Mobile.”
“I'm Happy I got a new phone razor plus flip so far I like it I not don't understand stand how to work it yet but I'm leaning how to work it I'm 61 so it's not easy for me I'm not into computers so it's not easy for me I hope when you get a new phone or computer you enjoy it have fun with it and make the best out of it good luck have fun”
“When in the straightened out, a payment that should have been hooked up as auto pay and they kept sending me the email, but it never came through. I don't know why they just can't set it up in the store like I asked three times”
“Randy was able to help us resolve some issues with our new phone and watch contracts. We first signed up under the Verizon Red Hot Deals Days but Verizon corporate rescinded our offer. Randy was able to work to remedy the issue and get our contract correct per the agreement we originally signed. Thanks Randy.”
“I go to Walmart a lot. The best part of my trip is seeing joy the door greeter. She is always soo friendly. If it wasn't for her I would probably just got to the Walmart closer to my house. Thank you joy for all your hard work and dedication to your company.”
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“I can't say enough kudos for store manager Cory. I received an invoice for $281.21 claiming I failed to turn in my old phone for exchange resulting in a failed exchange charge. I went to the store and explained to Cory my issue. He managed to find my old phone in the back room which was not properly procesed by the selling employee who left the store days after my purchase of the new replacement phone. Cory made a few calls to corporate and was able to remove the full $281.21 charge. I tried calling corp. and got nowhere. I found Cory to be very knowledgeable, affable and a pleasure to work with. He is a real asset to this store and AT&T.”