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February 2024 by Luis Miguel Ricardo Domínguez
Good ?
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February 2024 by M2 V8 V8
I have stayed at a plethora of hotels. I must say this is by far the worst hotel I have ever been to. As one commenter said Hilton prices motel 6 experience…. This pretty much sums it up. When we booked the room we booked a king and a pull out including a crib. We get here there’s no crib no pull out and the Manager on duty Ryan basically said there’s nothing he could do and refused to help, put the baby in the bed or on the floor (WILD I MUST SAY) After having a “heated” conversation he proceeds to call security on me thinking it would scare me; only for security to see that I’m not being unreasonable. Steve and Troy jumped through hoops to find us a crib with fresh sheets and brought it to our room.Now the positive, despite this property being extremely rundown, dirty, dilapidated and just simply a debacle of a hotel Ryan and Jeffrey ended up taking care of us upgrading our room and waiving fees to accommodate for the inconvenience. Coupled with Steve and Troy going above and beyond to accommodate us made the experience tolerable. But I will never stay at this hotel ever again. It’s utter garbage.
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February 2024 by Tim Trepanier
Really nice resort. If you are the type that doesn't care too much for gambling, this is the place for you. Being from the Northeast, the man made lake is a little weird but really great contrast with the mountain in the background.Overall, you should not be disappointed.
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February 2024 by ADRIANO SANCHEZ
Great place to relax. Very quiet, and with shops and restaurants within walking
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February 2024 by Jansen Azarias-Suzumoto
Great room and great location. Lots of activities in the village and the lake is amazing. The rooms are spacious and clean.However the hotel service from the staff is subpar. There is a clear difference between the way they treat certain people. There is also very little customer service in general from them.
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February 2024 by D J
Great hotel. Great service. While visiting the hotel we got some great photos of the area we walked and drove though. It's a luxury hotel with great amenities. There is a great small village and grocery store nearby for options. Great restaurants. It was a nice get away from Vegas. It's only about a 30 minute drive from Vegas.
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February 2024 by Steve
Great piece of property, fantastic garden, I think it used to be Ritz, quiet surroundings, friendly staff. Outstanding
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February 2024 by Yoonson Lee
It has a quiet atmosphere and a lake view, and is recommended for families. You can also enjoy meals and light snacks at restaurants near the lake. However, it is a bit disappointing that the swimming pool is not open in the winter.
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February 2024 by PHIL CRAIG phil69nvegas4u
Worked
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February 2024 by Nemi Gio
The location is gorgeous and staff is ok however I was disappointed the rooms weren't all that clean, tons of objects and dirt left behind under bathroom cabinets and behind dressers from previous guests, simply disgusting. I stayed there in June 2023 and I still haven't heard back from anyone about my concerns.
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February 2024 by Leighton Thomas
Definitely the place to go when you need to get away. Still 20 Mims from the strip and airport but feels like you are away from the hustle and bustleRooms: Spacious and upscale.Food & drinks: Restaurant food was good. A little pricey but good
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January 2024 by Dwayne Johnson
Exceeded my
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January 2024 by Thuy Pham-Remmele
Holiday family pleasure.Great for a relaxing break from Vegas StripRooms: A bit small but well appointed. However, things are not as they used to be pre-Covid. We had issues with shower - sink plugged up. Had to wait for plumbers to fix the next day!Nearby activities: Used to be much more fun than now. Golfing, spa, hopping, leisure retreat...Lobby is very cozy/pretty with a HUGE Ted-E bear ?Food & drinks: Menu is rather limited but still good.Waitstaff/Front Desk/Valet Services are attentive & good
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January 2024 by Carl Ibarra
Do not purchase spa service via Groupon. Spa Amenities are closed for renovations. This is a scam, we are unable to get refund from Groupon and no help for hotel.
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January 2024 by Alejandra Holguin
Very beautiful place