Harbor Freight Tools is known as America’s #1 Tool Store, with over 1,500 locations nationwide. It offers a wide selection of quality tools at unbeatable prices, including automotive, air, and power tools, storage solutions, outdoor power equipment, generators, welding supplies, shop equipment, and hand tools. Customers appreciate the store’s large, clean, and well-stocked environment, making it a convenient place to find tools for various projects. Employees at Harbor Freight are often praised for their helpful and friendly service. One staff member even showed a customer how to get an immediate discount through the website and explained the benefits of the Inside Track Club, which resulted in significant savings. Supervisors are also recognized for being accommodating, such as handling exchanges smoothly when issues with purchased items arise, especially when warranties are involved. The store is particularly popular for its great selection and pricing on tools needed for small projects or one-off tasks. Customers find the coupons and deals for more expensive items very useful. Although some products are not name brands, many customers report that these tools last longer than expected, providing good value for the money. Overall, Harbor Freight is seen as a reliable store for affordable tools, with excellent customer service and a wide variety of products suitable for both casual and more serious needs.
Every time I need a tool, harbor freight has it. Now if you see one at another store (same brand) at a different price, they'll match it. Very durable and the warranties are great, as long as you have a receipt. Get emailed receipts it's better.
March 2025
Nice store with good selection. Customer service was good as well.
March 2025
The supervisor Brandon was very helpful. I had an issue with a Daytona jack I purchased last year, and he was able to do an exchange for me if I purchased the $40 two year warranty. I felt that was fair and was happy to be taken care of. The store itself is big, clean, and wellstocked.
