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November 2024 by Virgil Freitas-Auna
Amazing staff and always wanting to help get your car back on the road with affordable prices. Location is clean, located in a great area and the service is exceptional. Also, amazingly enough completed a full rotation, two new tires and pressure check in just 18 minutes. Extremely satisfied customer and will continue to come back to this location!
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October 2024 by Mattsburgh S
I can't say enough about this place. This is literally one of the best companies I have dealt with in any type of business in the past 10 years. The place is run like a well oiled machine.
Prices on tires are great and I love that it is so easy to drop by for tire rotation for free for the life of the tires. I'm usually in and out in about 20-30 minutes.
I am a customer for life. Highly recommend this business.
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October 2024 by Maggie Brattoli
I haven’t had a good experience at the location on Horizon Ridge. They cracked 3 of my hub cubs, one of them I saw it happened and they ordered a replacement but the other 2 I didn’t see until I got home so that’s on me. But since buying tires for two out of 4 cars, my experience hasn’t been good with discount tires, I guess I’ll go to Costco next time.
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October 2024 by JOANN CAMPBELL
Very pleased with their service. My car was done sooner than I expected.
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October 2024 by Scott Davenport
Edward was very helpful with the prices.
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October 2024 by Sonia Michelle
Today Saturday 9/21 at 9:45 am, went because my dashboard light showed low pressure on one tire. I told the young man to just check the one. He said let me check all four. Found all were low so he filled all of them. Very fast and friendly service with a smile. Will be back when I need new tires.
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October 2024 by Terrence Hobson
Very nice and helpful staff. Got me in and out quickly
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September 2024 by Brandi Robinson
I had to get all four TMPS sensors replaced. I booked an appointment online and they had one same-day appointment available. Even though I showed up 10ish minutes early, the team was ready for me and they were so nice and accommodating. I was in and out in less than 30 minutes. Thanks for making the experience so easy!
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September 2024 by Denise Cornett
As a woman i hate doing anything car related, but the second i walked in the guys were amazing and friendly. They Listened to what i needed, didn't try to upsell anything unnecessary and got me in and out with 4 new tires within 40 minutes. Completely made my day and eased my anxiety about the whole process!! Thank you again
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September 2024 by David Nabhan
This place is fantastic. The staff is amazing and Stanley was very attentive and put me at ease. I will definitely be doing business here in the future!!! Thank you
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August 2024 by Dean Johnson-Rivera
Serious safety issues and contemptuous staff.
Wanted to like it, but first they rotated my van's tires without adjusting (or even checking) the air pressure, then when I came back had me drive into a bay with the door down too far for my rig, the top
of which hit the bay door.
Every Promaster van has different recommended air pressure, front and back. How could they not know that?
Obviously, I cannot see on top of my van. But I called ahead and the kids were talking about the specs when I got there, so, there's no excuse for instructing me to drive into a place with insufficient clearance. A hell of an oversight... and along with sending me out the first time with the wrong psi, scary.
Kid 'manager' on duty told me it was my fault the door hit my rig and even made a defiant little face after asking all but the kid who waved me in, after it happened, was defiant instead of apologetic. Chandler is as nice and professional as others say. But c'mon, everyone knows "nobody says they did it" is a poor response to a safety complaint. I'm not gonna apologize for being unable to tell a bunch of teenage boys apart, y'all look the same to me.
Look, you're not me, a trans person living in their Class B RV. But it says something staff were so disrespectful and incompetent, and that they ended up wasting a full day for me. But, the arrogant behavior really frightened me. It was like me and my safety and my dignity were ridiculous.
The balancing I got was also insufficient, had to get it redone elsewhere.
I also didn't appreciate the kids on staff laughing at me. I don't care what your politics are, everyone is entitled to respect. And, everyone can see you... grow up and get off your phone.
I dunno, man. Even though Chandler tried to straighten things out, there seemed to be a real contempt for my basic safety. You're prolly not a trans person living out of their vehicle, but if they're gonna do this to me, they could do it to you too.
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August 2024 by Katelin Turner (K)
1000/10 would reccomend. My first appointment went smoothly and (surprisingly) quickly. Honest reccomendations and good work is what you will find at this location.
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June 2024 by Chris Mather
Best place for tires in Vegas! Huge selection in stock, super friendly staff, and really great prices (they beat other quotes by $400). And I was in and out in 45 minutes with an appointment
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June 2024 by Rog Trias
I'd like to thank Chandler at this location for willing to work with me on a matching wheel issue! Not only did he make a miracle of trying to find one locally, he also helped out by working with me on fixing another issue caused by a separate business. Hopefully this review will get him the praise he needs from Discount Tire, he deserves it!
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June 2024 by Arlyne Floyd
We were so pleased.to see a discout tire come to our neighborhood My husband got new wheels and I needed 4 new tires. I was.losing air in my right passenger tire so took it in early 820a. All stalls empty. Guy who puts air said 45 min to and hour to look at. I questioned the reason and he said that's how long it would take so I got air and left. He was so unprofessional.
Why do you not have the air guy look like they use to. When I got to the Discount tire on windmill they were nice but same story. At least they were busy and the were professional it was a nail. They also put my Jeep Cherokee in as a compass. WindmilI location had to fix. I won't buy another thing from the new Horison Ridge store near me. I hope their stalls remain empty. I will be sharing my story. They can sell but then you don't matter anymore.
