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February 2024 by Essence I.
I was in a huge dilemma at the DMV as I assumed I just had to be covered and had car insurance. I was not aware it had to be under my current new address in Nevada. There was no rep available from my previous car insurance to help me on a Saturday. I had to get this done because my car registration from my prior state of residence was set to expire. I was such in a rush I just searched any auto insurance agent available on a Saturday. 10 min prior to closing at this office, Cynthia Miller answered and set up my auto insurance in 10min! She also gave me a good rate Highly recommend and thank you!
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January 2024 by richard reese
Awesome
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January 2024 by Arnold Torres
AAA customer service is 2nd to none. They always look out for me.
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December 2023 by Penny Bailey
Car registration...fast and easy kiosk and plenty of staff to help if needed. Highly recommend.
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November 2023 by Kit N
Not helpful - incompetence. Today 11/06/2023 Monday morning went to this branch to get passport photo and international driver license. The answer from this staff worked-at this branch was we ran out of paper.What?? This is AAA. It’s ??. You can’t print more form in this tech age? You can’t offer to call another branch in town?If you don’t want to provide these services then don’t advertised them.
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September 2023 by Jane Vaughn-Meisel
Helpful and efficient. Able to renew auto registration while paying for yearly AAA service (towing, road service, etc). Very friendly.
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August 2023 by Linda Goldstein
Very disappointed. Have called 3 different times to try & get an agent as ours no longer there for some time. Ever since that our rates (for no reason.almost doubled) this is unacceptable. When we called this office all 3 times, a supervisor to try and get agent never returned our calls. Not happy at all and we are seniors. How disgraceful!
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August 2023 by Robett Gammie
Stopped into ask what it cost to renew my license. The guy at front wasn’t helpful at all. Gave me three wrong answers, which I knew were wrong before he tried looking up on computer. Still gave me wrong answer. Maybe after 15 years as a member it’s time to look elsewhere. He had a real attitude.
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August 2023 by brenda Goracke
The number is roadside assistance, not the office number. We are trying to move insurance from Vegas to okc and keep getting the run around.
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July 2023 by Erik P
Had to get passport photos. Super fast and easy to work with.
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July 2023 by brenda Fisher
The number is roadside assistance, not the office number. We are trying to move insurance from Vegas to okc and keep getting the run around.
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July 2023 by Steve
My mercedes is too expensive to insure.. their words.. went elsewhere after many years
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June 2023 by Joe Hughes
Very disappointed with Not being able to speak to someone when I needed an important question answered right away. Both my wife and I have had no speeding tickets or an accident in 30 years, but we still pay extreme fees with poor service. That's a bad recipe for success! We have been members for over 30 years.
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May 2023 by Derrick S.
I have had AAA insurance for almost a decade I was rear ended by a teen texting on her phone and my rear was smashed in and the engine was moved . Now I had had my vehicle fixed and checked all over by AaA 2 weeks before this accident and had over $2k in repairs done when car was done it was given a fully fine everything is perfect check . After my accident AAA insurance refused to repair the engine block saying that I had no proof the accident caused the engine damage even though I told my agent I had car in shop 2 weeks earlier . They said I need to take it to the dealership and prove the accident caused the engine damage ...AAA his name is Brickson and I will warn everyone I meet about him and AAA insurance
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May 2023 by Angelika F.
I've been a AAA member for 30 YEARS! Estela Flores & Shawn have been of great help to me for my insurance needs. This office is staffed by friendly & helpful professionals. Whether you need insurance, DMV services, documents notarized, their friendly staff is happy to assist you. AAA has come to my rescue so many times & it's always been a "happy customer service " experience! KUDOS to the staff! Keep up the great work!
