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August 2023 by Justin McMillan
New management no longer stocks vital parts; you must order and wait. Employees are great though.
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December 2022 by Kevin Russo
If able don't let off the gas pedal for this place, I'd rather be stranded on the side of the road
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June 2022 by nevada smith
Very handy to have a parts store near by, nice people.
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June 2022 by Paula Torres
Very helpful
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June 2022 by Scott Bales
They try to help you out any way they can
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May 2022 by nathaniel webb
First time in the store. Exceptionally friendly staff. Easy to get the parts I needed for such a small small town
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May 2022 by Stephanie Clark
Bought a battery for my car here. The young kid who helped me didn't know how to install it.
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June 2021 by Tim Jones
Usually Have Parts I or Can Order With Quick Delivery ?.
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June 2021 by Darryl Riggins
Very good and very fast work
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May 2021 by James Fredette
I went into this NAPA Auto Parts store and talk to the gentleman named on and he did a perfect job on diagnosing my problem somi the right part putting it on and back on the road it will be running excellent and he knows what he's talking about and will sell you the right part definitely recommend stopping at Napa and Hawthorne
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June 2020 by Tobi Chism
My family got stuck in Hawthorne, NV. We were at the 76 station in our RV. We thought we had suspension problems with the airbags. We had 4 phones going all day trying to find someone to help us. We were not able to get anyone from Vegas to Reno to come. The only guy who said he might be able to said he couldn't get to us for a week. My brother is on dialysis and mom on oxygen. This wasn't gonna work! As a last ditch effort I called this Napa Store. Pete answered and said let me come take a look. After crawling under the RV and deserning nothing seemed to be wrong with the suspension. He said, "let me go get soap and water to see if we can detect a leak in the hoses". It wasn't that either it seemed. Next my brother and Pete filled the airbag and found it leaking from the valve cover. Pete ran over got a valve cover and actually gave my brother a cool flashlight. The guy saved us thousands of dollars as our next step was to get a semi truck to tow us to reno. Thank God for this young man's help. Not only does he deserve a raise but the company could use him to teach what real customer service is. We can never Thank him enough. God bless you Pete!
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June 2020 by Eddie Booker
Blew a brake airline on my 389 Pete, barely made it at 445 they close at 5. Really nice and a pretty Lady made it.
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June 2020 by Menka Webster
Incredibly kind and competent employees! I am very grateful for their help.
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June 2020 by James Manning
If they don't have the part today, they will have it tomorrow. Store hours are limited, but this seems normal for small towns.
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June 2020 by Craig Cooper
The best. Friendly helpful crew,
