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May 2024 by Heather Powers
This bank is idiocracy. They feel they are above what the customer wants and instead of helping their elderly customers who don't have computers. They make excuses to not go above and beyond to help humans who don't understand how to work the new systems. Discussed with this whole banking experience and the way they treat our elderly.
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May 2024 by Stoney Jameson
I went in to get blank checks for deposit. The girl that helped me, Emily was extremely kind, waved my fee and had a smile on her face. Makes me happy I bank with them!
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July 2023 by Regina Pettinger
Went in to cash a check and was greeted by Cheryl. Very nice and prompt. It was a quick transaction.
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March 2023 by deven christensen
Went to use the drive up ATM to pull $800 out. I've used this atm before so I didn't think there was a problem. After accepting the $3 fee they took the $803, gave me my card and my receipt and when it went to dispense my money it opened halfway for a little then fully opened with no money in it then had a error code on it saying this machine isn't dispensing money at the moment. I looked at my bank account and the $803 had been taken and I didn't get the cash. I called wells fargo while still parked at the atm and told them what happend, they told me they can't do anything about it and that the atm is from a 3rd party. So she transferred me to some who said it is what it is then transferred me to another person who told me the same thing except to call my bank. They told me it's tough luck and I need to deal with it. So now they have my $800 plus the $3 fee and all I got was a receipt saying it went through. Now I'm fighting with my bank telling me I need to talk to wells fargo to get my money. Super unprofessional and rude. All I want is my money and everyone involved is giving me the run around.
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December 2022 by Erwin Macabales
The best drive thru!
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November 2022 by Joe Newsome
Very friendly and helpful, and I don't even have an account. Thanks!
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October 2022 by Poppi
I like banking at Wells Fargo in Gardnerville NV. The Bank Tellers are friendly and professional, they treat people with Respect and that's what makes a Good Bank.
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April 2022 by Steve J.
The only product any bank really has to offer is customer service. Wells Fargo has gotten so big that they lost track of this. If you expect customer service, stay away, you will not find any here. The good news is you can make an appointment, maybe next week, or the week after.....
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December 2021 by Karen G.
No Longer Open on Saturdays 12-18-2021 People are Nice Line goes fairly quickly Could use a flat bench seat for Handicap and Elderly to sit while waiting in line
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November 2021 by John
Why when I go into your branch, I'm told I need to go online for help or call th we 1800 number? What's the point of your bank and tellers!
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April 2021 by Diane Olsen
People are nice and the line wasn't too long! Teller has been there for close to 20 years!
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March 2021 by Destiny Thornley
They don't answer their phone but expect a reservation. The banker wouldn't even try to look at the paper work that I had with me . Poor service poor ability by the banker.
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September 2020 by Paul S.
I have always received good and friendly service at this branch, and while on occasion there are long lines at the drive through, that is to be expected - the same with any drive through.
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September 2020 by Jeff T.
I have always had good service here (though not quite as good as the branch in Fernley, which is stellar), though sometimes the wait at the drive-thru can be a little long.
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April 2020 by Laura Wikey
Wanted to deposit a check but the doors would not open into the bank. No explanation as to why.
