Shipping Centers in Gardnerville, NV

“Amazing.

UPS’ 800 number for customer service stated that my children’s homeschool curriculum were considered “lost” since it wasn’t scanned for an update for over 34 hours (called multiple times to see is anyone can figure out what happened to my packages (7) in transit and they knew less than I did; for some odd reason.)

I wanted answers since the last scan was “loaded into truck” so I contacted this store (UPS store #7141) because unfortunately Minden, NV’s UPS doesn’t have a front desk (it’s just a warehouse distribution center) and an employee named Amber was such a help via. phone and e-mail.

After our phone call I e-mailed her as was conversed and she followed up with me via e-mail later on the day stating she will converse with one of their drivers.

The next morning, by the grace of God and this store, I received a phone call (I unfortunately do not remember if it was Amber or another woman) stating that they located my packages and were making sure it was sent out and delivered that day.

That day upon delivery, the UPS driver that delivered our packages saw my children and I walking towards our door and stated that he delivered our packages and not to worry anymore.

The way they went above and beyond was awesome and I am thankful for such hard working individuals like them. It is people like these individuals that deserve a raise!”

“My first time using this and it was a great experience shipping out an oddly shaped package. She hooked me up with a box and explained how everything worked with package insurance. Highly recommend if you need to ship something out.”

“The clerks are always friendly, courteous, and do all they can to get me in and out quickly. I am so glad these people and their post office are in my community.”

“I messed up when I mailed a pkg from Star ID to my daughter in Gardnerville. I called the local branch and spoke to Alex. She assured me she would watch out for it and make the necessary correction and not to worry. The package was delivered today...a day early...and I cannot express how thankful I am for the personalized care and professionalism this young lady showed. Thank you Alex for following through for me. You are much appreciated!!!”