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November 2023 by Echo B.
If you have to rent from here take a picture of EVERYTHING and i mean everything when you move in. Keep receipts of things you replace, keep emails or work order requests, and make sure to not ever expect any deposits back no matter how well of a tenant you are. I understand they as people are just doing their job but the company as a whole has zero understanding and gives zero grace towards tenants. But if you have an issue best believe it will be on their time.
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September 2023 by patrick healy
Very nice people made the whole process super simple I can appreciate simple
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June 2023 by Katrina Hampton
I have rented from LL since July 2022, I have had nothing put positive interactions with all the staff I encountered! They have an excellent response time for any maintenance issues that may arise! Application process was easy and straightforward...
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May 2023 by Greg J.
Rented for three months from this company, and every single month they think it's appropriate to walk into your home and inspect it. When you complain about privacy right? To bad lease gives them the right to inspect whenever they want. Do not rent from these people you are a guest not at paying tenant. Never payed one late bill or damaged anything! These creeps walk in my house and go through everything taking pictures
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February 2023 by Vicki Sanders
Barbara Benz that works for llrealty in Fernley is a very unproffesional person and should not be working in this line of work. She was very rude to my mom and I and lies through her teeth. Tells me one thing last friday and turns around and lies to us today. I DO NOT recommend using this very rude woman!!!!
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December 2022 by Cody Soto
Communication is horrible, never told me the house was already being rented until I literally drove by the property and saw people unloading boxes into it. I sent a email and text them about the status of my application and got no answer, I had to call them and got a small runaround vibe from them after they said it takes 3-5 days to process a application. Finally they sent me a text message saying my application had not been approved the day I saw people moving into the property. Be wary of this company they will just take your application fee with the house already in the process of being rented.
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December 2022 by Saspen Watkins
My apartment complex switched the management to this one and the previous property management told me to get a hold of this new one on how to start paying rent with them and when I called asking how they wanted that done (i.e. portal, calling, etc.) and they were extremely rude and condescending for no reason for the entirety of the phone call. I'm glad I don't have to deal with them much longer bc that was the rudest anyone has ever been to me on the phone.
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December 2022 by Craig Melzo
We have been renting a house from them for three years in fernley and have very happy with the experience with them. They were very quick to resolve any issues and understanding with us when I got hurt at work and was on disability for a month. We were very excited that we will be continuing services with them when we move to fallon. Thank you Kim and all the people there. When we are ready to purchase I hope the business will be through them. Highly recommended.
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December 2022 by Jodie M
We have been renting from LL Realty for quite some time. The team has been so helpful and responsive. The maintenance team is awesome. If there is an issue it is handled with a sense of urgency and professionalism that I admire and respect. The entire team has been so wonderful. Can't recommend enough.
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March 2022 by Jodie M.
We have been renting from LL Realty for quite some time. The team has been so helpful and responsive. The maintenance team is awesome. If there is an issue it is handled with a sense of urgency and professionalism that I admire and respect. The entire team has been so wonderful. Can't recommend enough.
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January 2022 by Dump J.
Generally I don't judge a business by bad reviews, always suspect there's a personal issue, however I emailed this business on 4 homes, heard nothing. Called in today and the girl who answered was short and disinterested just told me "those homes are no longer avaliable" when asked if there are relative homes avaliable she said "check the website". No customer service nor inclination they wanted my business.
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December 2021 by Susan Bracamontes
I find it funny that their tag line is “we communicate “ because they fail to tell you that it is already rented so that you will pay the $55 application fee for each tenant.Here is how they roll:We called and asked about the apt, Applied online immediately, pay $110 application fee, hit submit and then they take down the posting because it is rented already. Never even ran the credit or processed an application. They knew it was rented when we called but still told us to apply.Nice rental money racket you have going LLRealty!
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December 2021 by Kiley Archuletta
LLRealty was professional and really kind through our application process when we were looking for a rental. They lined us up with the perfect house and helped us through the lease agreement. They helped us with every question that we had on the lease, maintenance, rent, and more. They are always quick to communicate with me when I call with any questions or concerns. They have been great since we moved in a few months back. Even helped us quickly and efficiently when our brand new a/c had stopped working. I definitely recommend them to friends and family.Thank you again LLRealty!
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December 2021 by Katlyn Ramsey
I HAD THE ABSOLUTE WORST EXPERIENCE WITH THIS COMPANY!My husband and I just moved here along with our two kids and two dogs from Florida. We were struggling to find a rental when we came across LLRealty.biz. We viewed a home found on their website, we loved the home and called to ask about the application process WHILE SITTING IN THE DRIVEWAY OF THE HOME. We were told that the house was still available and to go and apply immediately. We did just that, we drove straight “home” to our camper at the moment and went to apply. Little did we know that we wouldn’t be able to apply for the home because they took it off of their website directly after our conversation because apparently they had “too many applications for that home” so even though we were literally told to go apply less than an hour before that, they would no longer let us apply. We spoke with Linda. After that experience, I then called back inquiring about another home however I was told that it had already rented. I was speaking with Katie, she then acted like she was actually going to help my family and told me not to worry, that they would work closely with us to help us into a home. After hearing my story and asking questions pertaining to renting, she told me to go and apply for this home that had just been listed IMMEDIATELY. So I did, I WASTED MY MONEY! The very next day, the house that she told me to apply for was rented to someone else. But it gets even better. Now they have our application and our MONEY which by the way they also REQUIRED that we pay a YEAR rent UP FRONT because we had just moved here and my husband was still seeking employment. We actually agreed to do so and told them that we wanted to push our application towards the last home on their site that would work for our family. The home still wouldn’t have been available for the next week so we just had to be patient and wait. Mind you, this home was originally listed to allow pets upon additional deposit. We were also fine with that since this was the LAST home in any of the surrounding areas that would suit our family. We waited all week just to call back and request our showing once it was available for showings JUST to be told that now that home isn’t allowing pets. They literally stole our money by telling us that they were actually going to HELP us find a home just to jerk us around. We are actually homeless now thanks to LLRealty.biz. We spoke with Linda, Katie and Olivia. Just to be clear, we were HOMEOWNERS in Florida and sold our home with a massive amount of equity. We are not low lives and have the funds financially to support our rental payment, however I almost feel discriminated against because my husband didn’t show “current” employment due to our move but was employed all the way up until our move. Either way, this company is responsible for our family being homeless for the moment.
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December 2021 by Biskutzz M
Highly unhelpful, upon viewing first townhouse that was supposedly 'move in ready' had a broken door, broken closet door, dusty inside the cabinets, poorly done garage walls and the whole place still smelled like cats. We waited for about 2 weeks on the place to get denied and immediately moved our applicstion to another down the street. Got an immediate response saying it had already been rented out, showing they were keeping listings up to simply collect application fees for already rented properties. We applied together and had to pay twice, biggest waste of 110$ ive spent in my life. Again moved app to a 3 bd townhouse in another city, making it more inconvenient for the both of us. In which we were told we were accepted for but could only rent out a 2 bd one due to double security deposit on a place that's only 75$ more a month, which doesn't seem like a legit reason to be turned down for a rental in the first place and seems more like trying to sell us off on a less enticing and harder to sell property so they could fill all their holes. I told them what a joke and it seems like a run around scam and that we were no longer interested in dealing with them. I've heard many otherIssues about them not wanting to do maintenance/repairs around their properties and it shows upon viewing them. Not surprised by the other low ratings and bad reviews. 0/10 would not recommend and i myself will never fill out an application with them again.
