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March 2024 by Barbara Dorrell
Polite, professional, informative and quick.
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March 2024 by Caitlin Stinson
Ive had a terrible experience at the fernley branch, my taxes were on "hold" for weeks after being told they were filed and pushed through and muliple phone calls. Finally had to ask to speak to the manager and the owner was the one who finally got them to go through. The original lady put hr blocks bank account info instead of mine so i had to go fill out more paperwork. Then my husband had to call yesterday to figure out why i cant search for our refund on irs2go and she gave us the wrong total for our refund. Its not the one that is printed on my paperwork. Im still being charged almost $400 just for hr block to file my taxes after ive had issue after issue for over a month after "filing". Last year it was the same thing after 2 weeks of not being able to check irs2go i called and was told they were filed and recieved an email that day. Im extremely unhappy in my experience.
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January 2024 by Amber Carter
Out standing customer service and very friendly. Blanca is awesome!
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September 2023 by Dream Weaver Marketing
I had someone a little less experienced this year and made a major mistake on my taxes. I ended up paying almost $1500 more in taxes because this person put an amount in a box that shouldn’t have been there. The IRS sent me a letter.. Through the tax consulting session we needed help from someone else three times. I have since called twice asking for help and nobody ever returned my call. Then I emailed this person and it took three weeks for the person to return my email saying that my message was forwarded to his supervisor who also never called me back. This really made me mad. What kind of business just doesn’t call people back when they have a serious issue. I doubt I will be going back this year. I’ll try to call again today for the fourth attempt to get some answers. This is a 2023 review.
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April 2023 by Brent Crossley
Great friendly service and reasonable prices.
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April 2023 by Tyleen Haley-Baca
Best place in Fernley, NV for taxes!
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March 2023 by H Lofi
Both times we have been to HR Block in Fernley the tax pros have been very knowledgeable and got us all the deductions we were eligible for. They're very friendly and we never felt rushed.
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February 2023 by Sabrina Hensley
I was in and out very quickly the tax guys name was Ken and he was professional and knowledgeable about all my questions. Great experience.
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February 2023 by Kathleen Anima
Mr. Clifton is a very pleasant person and a fine tax professional
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December 2022 by Carl Gladwill
They forgot to file my taxes after I payed cash for the preparation.
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May 2022 by Janee Smith
I have always used HR Block but I have really had to fight to get anyone to take a look at a previous year's taxes despite paying extra for the peace of mind guarantee and everything. Still a good company but hard to get help
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May 2022 by Jerad Woods
Tax Specialist Courtney Berdrow was very kind, professional, and was quite helpful. She answered all my questions. She explained anything and everything I felt I needed to know, as well as what she knew I needed to know. I appreciate her patients and the customer service she provided. She puts the A in TAX and the A in SPECIALIST.
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May 2022 by Janee Smith-Davis
I have always used HR Block but I have really had to fight to get anyone to take a look at a previous year's taxes despite paying extra for the peace of mind guarantee and everything. Still a good company but hard to get help
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May 2022 by Robert Ploessel
The gentleman who took care of my taxes made it a breeze and way smoother then I had imagined
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May 2022 by Joseph Crossetti
Your reliable And trustworthy and fix problems that come up
