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March 2024 by Maria Guzman
Worst customer service even the manager brian whatever his name is . Return policies posted on website 30 day return policy with receipt. They did follow through and they were really rude about .
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March 2024 by A Smith
We used to like this place until just now. We were inside the store for half an hour looking around. They confronted my daughter to put her back pack in the front. Are you racial profiling? If my daughter's belongings go missing are you responsible? If it's your policy you should have a sign in the front and should have been asked when entering the building.
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March 2024 by Coffee Gordy
The store has friendly and helpful employees, plenty of garden ideas too.
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December 2023 by Teresa
Friendly and very helpful workers
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October 2023 by Linzy Niedert
Christopher and Sherri were super helpful when I was checking out! Always friendly and quick with service
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October 2023 by Mark Landowski
Just an average store here with nothing to write home about. They need to expand on their inventory as they do not have everything that someone may need. Was shopping for some insoles for my boots and they don't even sell any insoles for shoes or boots. Also, their prices are on the expensive side with what they sell! Customer service could be improved in the store as I find when I go in their store, you have to look for an employee to assist you with finding something, otherwise they are friendly and professional.
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September 2023 by Tim Garcia
In the area for work. Decided to stop by for some supplies,Tired of giving all my money to Amazon, sometimes you just gotta see the product 'live-action'. Big R had good options allowing me to save a few bucks.The place is similar to a Tactors Supply but larger inventory and wider range of products. Helpful employees too.
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September 2023 by Jeff Wilhelm
Welcoming and helpful staff. Was prompt and knowledgeable with their product. Jennifer was friendly and able to quickly find me someone to help me with my problem. Nick was creative and knowledgeable with helping me solve my project.
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September 2023 by arinina garnde
I don't go here often, but I love it. It is such a fever dream coming here, makes me feel like a kid again❤️❤️❤️
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September 2023 by Mary Ives
Always nice. Close by and always has what I need. Someone is always there to help reach what I can't.
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August 2023 by Stephanie H.
Absolute worst place to shop and work. The management here is so unprofessional and overreact to the simplest things. Picking on people during their training period is unacceptable. Do not work here low pay and bad treatment by management
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August 2023 by Jeanette Thompson
They have a big stock of everything.
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August 2023 by TheFlyGirl
Oh my lands I love this local store. They have so many fun things as well as every time I come here and I need cleanup supplies. I live in Idaho and I help my mom out here but every time I get sidetracked by all the fun stuff they have and the people are really small town people so nice so friendly and they are helpful. I like to come first and then if I can’t get something here I’ll go over to the “big box store” OK so just as a sidenote, I want to say that as I’m doing this Google review one of the employees came out and asked me if I needed a water !!!!! hello who does that??? nobody so I did ask them for their photo but they were going from car to car just making sure everybody was OK! #customercare 100% he had no idea what I was doing in my car and he was checking on me. I’m just shocked right now. love this place! Shop local.
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August 2023 by John Knott
Thank You for hosting your American Legion Post 37 "Gerald C. Daniel Hall"Such philanthropy and community support reflects great credit upon The Big R Establishment!
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June 2023 by Shelby C.
On 6/6/23 in the afternoon one of the employees accosted me in the parking lot out front of the store. The situation was never addressed by the lead manager "Jeannie", and it has since escalated with false accusations and people other than myself having their well being threatened by this employee. Just be aware when heading into this establishment, they care more about the violent people working for them than the people who contribute to them keeping their doors open. Only went back one time after the employee had his episode on June 6th and won't be back to this location again, along with the several people he had made threats toward. Thank you to Big R for the years worth of purchases at this point, but the Fernley one needs a bit of a comb over.
