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September 2024 by Thomas Jacoby
Stop by Friday around 6:00 pm to buy chicken walked by 20 posters that said 5.00 chicken, Went to buy at counter and told me chicken is all sold out. Then walked back for 2 for 5.00 hamburger and thats all sold out so I went to Wal-Mart and got all my groceries there.
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September 2024 by Lori Staton
It could of been better, but they did their best.
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August 2024 by Kevin Sellstrom
Open all night, and friendly people.
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August 2024 by Nancy Sigle
There were no eggs...none.
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August 2024 by Deborah Hendrick
This store and Safeways Corporate offices have the worst customer service I’ve ever come across. Since they deliver with DoorDash now they’ve delivered my groceries in 1 weekend to the wrong house 3 times after I called the woman that answered lied to me about being the manager and wouldn’t give me her last name. I closed my account after that and sent a letter to corporate that was never addressed back to me, no call, no response. I even called them with my name & phone number and they didn’t return my call. So like an idiot I tried after several months to see if they’d gotten any better. I’ve had to talk to the drivers many times to get to my address, which was better than just not getting them at all. Then like before they were delivered to wrong address. I requested a refund well it’s been 3 weeks and 6 calls and 2 separate ticket numbers and I’m still waiting for my money. They don’t care and I’m sure they’ll not care when I close my account and never shop with them again either, not this Safeway not any Safeway or Smiths or Krogers. Walmart can take my money and I’ll just price match there instead.
Update: I still have not received my refund for my order it’ll be a month soon and they’ve expedited 3 tickets now for me. Each customer service representative blames the last one. Today the person blamed the store manager when I know she put the refund in while I was talking to her and was told it was in my records but not sure why it didn’t go through. This is unacceptable service for a huge chain grocery store. I was offered a 25 dollar credit for my troubles which I declined I want my money back and I’m never setting a foot back into this place again never.
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July 2024 by Bad Girl
Good quality products and friendly staff.
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April 2024 by Tikki
They always seem to have the most crotchety older women at the self check out line. Asked for some help fixing the wrong price and the older woman with short dark hair seemed so impatient and rushed me saying, "ok, hit finish and pay and get out of here". There's 2 I try to avoid at all costs.
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April 2024 by DAN WHELAN
terrible service, lousy quality, very high prices, dirty windows, this is coming from someone who worked for Safeway back in the day, and still owns stock, the store and company sucks--
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March 2024 by Darcie Dee
So quick easy and very friendly, I love shopping here, their bakery 8s especially delicious!
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March 2024 by Rodney
As far as I'm concerned it's the worst place to shop in Fallon Nevada. Store is nice but the employees are extremely rude, I was not ... I interacted with three different employees one in the meat area one at self checkout area and one at the deli all three were extremely rude.This is the second time that I've had problems with employees at that Safeway I'm never going back there again
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March 2024 by Nancy Showe
Had a bad experience with a Safeway app order. Called the app number and they were of no help. Called the store and talked with a a manager in that area. They listened to what I was saying understood the complaint and corrected the problem in a way that was more than what I expected. Very pleased with the stores response to my complaint.
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March 2024 by savannah selfaison
Do not recommend families with children, or elderly.Avoid safeway if you can. Local farmers markets. But if you happen to be like most who just need some groceries from the store & end up here, proceed with caution as your grocer might b the most racist rude bigoted person you’ve met that yearChecked out with Jeannie today. 2nd UNCALLED FOR, intense experience with her. I finished shopping here and went to check out my groceries in Jeannie’s checkout lane around 4pm. She did not greet me when I arrived and we exchanged no words whatsoever as she bagged my items, until she seemed upset and started to tell me how my items, including cans and a few glass jars will be too heavy to fit into my large, canvas, reusable grocery bag, obviously built to withstand the weight unlike the plastic bags she’d be offering in return? So as i politely tried to respond and explain it was okay and that they can hold their weight, she grabs the bag and starts shaking it, getting even louder and in a very aggressive and condescending manner continues to say it will be too heavy and won’t fit the groceries, yelling at me as if I am a child who cannot even grasp the concept of weight distribution. I told her still , no it’s fine, then she tells me ‘well then you’ll have to do it yourself’. She then slams my groceries around as my sister and I bag them ourselves, since Jeannie stated she didn’t feel comfortable to. Even if my bags and groceries broke, clearly that wouldn’t be her fault and it wouldn’t be the end of the world. I find it shocking that someone could be so rude and aggressive because of groceries and whether or not they will fit in the bags. Fallon Safeway, where I expect unwarranted aggressive behavior from staff in a less than 5min interaction.
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March 2024 by Robert Martin
Despite my best efforts to let the staff know of the expired food on the meals ready to eat section by the deli. I continue to find expired meals. Pay attention to the dates if you purchase them.
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March 2024 by HB
Good to see Safeway in Fallon.
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January 2024 by Michael Finch
Typical Safeway
