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June 2023 by L A
Helpful staff and found everything I needed
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May 2023 by Tuesday Asteroid
Incompetent Management! Manager was trying to withhold my money from a purchase I was returning and told me to call customer service! Obviously the manager was lazy and didn’t know how to do her job correctly! Never coming to this place again!
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December 2022 by Trina Murphy
If you are Black they do not cater to black women and it’s almost racist bevsuse it’s like they think by having certain. Products like Got 2 B Glue will attract thieves. They don’t carry black products because they think it cause trouble and it’s sad
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October 2022 by Lovelyymii 103
Was hung up on just now , very upset, spoke with a lady who was rude.
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March 2022 by Jay G.
Fix your hours on here! Very inconvenient when your information is not correct, especially on major social platforms.
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February 2022 by Michelle C.
Sally Beauty overall love the brand and the fact that I can get quality items for my hair at a reasonable price. However, the two stars for the brand is all I'm giving them because the staff at this store were nothing but useless the few times I have been to this location. If you are not sure of what items you need for your hair, ex:what balancer or toner you need to get a specific color, make sure you do your research and ask a qualified person, DO NOT ask the staff here. I have been misguided twice by two different staff members. Word of advice to the staff, If you don't know something don't claim you do, and also if someone walks in near closing and you just want to get home, asking what the guest want and assisting them with their needs will get them out faster instead of making it uncomfortable to ever walking in the store again is a better idea.
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January 2022 by Cheryll Marie “Dream Girl” Lumanlan
Usually this is a very accommodating Sallys when Moriah is working. I also noticed that there is always a new employee training every month.I came in for a return for my 8 boxes of hair dye. Justine and Breanne was working and the computer was not working properly and line was super long. There was an old lady that end up leaving because no one attending was to her needs and she couldn’t stand for a long period of time. After my return, I noticed I only got credited for 6 out 8 hair dyes that I purchased. I was furious because I had to go back to the store after waiting for 45 minutes for my previous transactions. Justine didn’t know what she was doing because she was still new and training. Breanne didn’t do anything to help but just stood there, watched and didn’t offer any better solutions to the problem. Justine and Breanne didn’t offer good customer service and I’m beyond disappointed with my shopping experience. I will not be returning to this Blue Diamond Sallys!
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November 2021 by Shaylea Gallagher
The people here are always so helpful. I recently made the error of trying to go red after being platinum blonde for 6 years. I immediately regretted it and missed my blonde. They were so helpful to find a color remover and helped me know the best way to apply everything without ruining my hair.
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June 2021 by Hellcat Boy
My experience was very good employees was very helpful especially Justine she recommended things for my hair type and was very nice and professional the store is very nice and clean on the inside
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June 2021 by dream girl
Usually this is a very accommodating Sallys when Moriah is working. I also noticed that there is always a new employee training every month.I came in for a return for my 8 boxes of hair dye. Justine and Breanne was working and the computer was not working properly and line was super long. There was an old lady that end up leaving because no one attending was to her needs and she couldn’t stand for a long period of time. After my return, I noticed I only got credited for 6 out 8 hair dyes that I purchased. I was furious because I had to go back to the store after waiting for 45 minutes for my previous transactions. Justine didn’t know what she was doing because she was still new and training. Breanne didn’t do anything to help but just stood there, watched and didn’t offer any better solutions to the problem. Justine and Breanne didn’t offer good customer service and I’m beyond disappointed with my shopping experience. I will not be returning to this Blue Diamond Sallys!
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February 2021 by Angela Farrer
The staff here is very rude, constantly follow me around asking if I’m looking for anything specific (yes, found it in 30 seconds), do I need help (no), still asking even after I’ve repeated myself. They act like I’m going to steal something and I’m not nearly cool enough to be in “their” store. I can’t stand this location. Hire better staff and train them better!
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February 2021 by Karlie M.
Janica was so helpful and provided amazing customer service! I am so appreciative of her help! Thank you
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December 2020 by Lisa McG
Wow. The service was amazing today! We were greeted at the door, asked if we needed assistance and shown what we asked for and more. Keep up the great work ladies!
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September 2020 by Melodi LeeTV
Great location. Very clean & organized. Employed with very helpful staff like sale associate Susie. She always recommends me good products & knows how to suggest alternative products if they don’t have what I need in stock. *thumbs up*
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August 2020 by Juvy A.
i went to sally on blue diamond this morning to buy hair color. i didnt bring my card only cash. when i was paying $100 bill the cashier said she dont have change. so i went to ross to get something so i can get change. i went back to sally to pay for my stuffs and i told the cashier you should have change because its very inconvenient for customer to go get change. she told me i have change but i jst didnt want to give you all my change. i think thats b*******
