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March 2024 by Mae T.
It's like the only mall in town. Place is great. Have no idea what someone could possibly be complaining about at this location lol and their curbside pickup is DOPE! Fast and free! Obvi don't go around 4pm bc that's when the kids get off and it's busy. But yes! Amazing!
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October 2023 by Bill W.
Indian lady working in the morning always begs for everyone to give her 5 stars. The only reason why she wants that 5 star so bad is so she can get a bonus. LEAVE PEOPLE ALONE. Maybe do better on your service and you'll actually earn your 5 stars.
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October 2023 by Elena M.
If you haven't gone to the eye center at Walmart you are missing out. Best customer service and the prices are great to! Highly recommend!!!!!
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May 2023 by Jeremy H.
Kinda surprised to see all the bad reviews on here, this is a good Walmart as they go. Though as I skim them it seems like a kinda random selection of personal anecdotes with a bad employee rather than specific consistent issues. Often busy as you'd expect with lines at the registers even at off hours, but self checkout has tons of kiosks and moves along fast. Place low-key has tons of good stuff on clearance every time I visit for some reason. They even have a little alcohol clearance area, never see those around let alone at a Wally World.
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May 2023 by Sean M.
My review is specific to the Vision Center. GREAT service (wish I could say that for the rest of the store) with Wal Mart pricing. Brenda, the Manager, is fantastic. Wish they could solve the problem of getting an Optician at this location, but if you already have a valid prescription DON'T go anywhere else!
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December 2022 by Ashley O.
This store is a disaster. Hire some employees especially during the holidays. They have one poor kid in electronics and he can't catch a break it's just ridiculous. Zero customer service you can't call anyone to ask a question they are rude and keep you on hold. I'll try to go any where but this store to buy things even if it costs more money or I have to get it shipped in. I see a lot of other people feel this way by the reviews and they do not care to correct it so good luck staying in business Walmart.
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December 2022 by Anthony V.
Walmart had a very good return policy As most of you know If your not trying to pull a fat one ( you know who you are ) it can be a good expert in spite of needing return help. I had a tire go bad . A manufacturer defect. Tyler the tire manager listened to my concerns agreed it was defective and I showed my receipt that I had bought the tires from Walmart . All good . NOT quite . Tyler orders the tire , I make an appointment and show up 15 minutes before hand as instructed in my text . I am being screamed at by a tire boy , doors open at 7 am . Ok I say . No good morning ? Yelling at me ? The tire boy inside started with this long convoluted story ( no one in any Walmart anywhere does this with ANY other product.) I let him finish and say Tyler had it all set . So they call him at home . He says it's all set then I get a lecture from this Kid . They are too young and too inexperienced to have seen the Firestone debacle in 2000. Hey boys ? Mind your own business , Just because you do not believe something , doesn't mean it's not true . Contempt , that's why Tyler is tue manager and they are not . Thank you for the great service
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November 2022 by mello y.
management seems to treat employees with no respect. i was getting groceries and i overheard this young man say he can't go outside because he is sick. the manager then tells him it's okay and sends him out anyways. the young man actually sounded sick as well. it may seem small but i noticed the staff inside was female but the staff outside is ONLY MALE. im mainly bothered because he was very friendly and welcoming but some of the female staff had attitude towards me. if my son was sick and forced outside to work when there are capable woman inside, i would be livid. why do they seem to give the female staff more favorable tasks?
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August 2022 by Leanna H.
I have noticed the last 2 times I have shopped that my cashier has been double charging items - terminal #SC010648 was my last one on 08-25-2022. Whereby I was over charged a total of $38.22 between 3 items and one item was charged on top of that $1.77 wrong price from what the shelf states. And I am finding MANY items in the store on shelves with NO PRICES! I will become a nightmare customer taking photos of prices and checking EVERYTHING the cashier does while ringing up all my food! I will never ever no longer even try to get through the line until I know for sure I have not been overcharged! And you all should do the same thing!!!!!!!!!!!!!!!!!!!! Considering grocery's are now double from 6 months ago!
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August 2022 by William S.
Waited 45 minutes to get a rotary tool out of a locked glass display. Pressed the button to ask some to unlock it probably 25 times. Saw at least 6 associates, none of whom had a key. Half of them paged someone, who again never showed up. Kind of a trash place even for a Walmart
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June 2022 by Ed L.
Don't buy anything expensive here! I bought a $174 Hart Vacuum Cleaner six weeks ago and it quit working six weeks later with a defective bearing. I tried to have it exchanged and the clerk first said I should have saved the box, then she said that the receipt stated I had only 30 days to return it. She couldn't show me anything that said I had to keep the box nor could she find anything about 30 days in my receipt. Finally she said that her computer couldn't link my receipt to that exact vacuum cleaner, and then she ignored me. I left feedback on Walmart's site, but got no response. So much for their "90 day return policy" on their website and their "customer satisfaction guarantee." Hart, the manufacturer, also has not responded to three messages for warranty replacement, so don't ever buy anything from them and expect it to work or get replaced without a hassle.
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April 2022 by Michael G.
Used as a pickup for items we needed, weary travelers we are. Having clean bathrooms, considerate staff, and well located, our pick up experience was 5*
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August 2021 by Deborah H.
We are from outnof state and wanted to say wow, nice store. But what was really nice is an employee named Stephanie was very helpful in suggesting where we might look for a product. Than we asked about a nice restaurant and she Dos Amigos. It was delicious!
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October 2020 by Raelynn Anderson
This store needs more staff. The aisles are usually filled with freight & they are constantly out if stuff BUT I still go there because there prices are better than the other stores we have here & I'm so glad we have a Walmart!
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August 2020 by H G.
I was verbally threatened today. I asked someone to back up to socially distance today and I was told; "I will beat your a**. They thought, I assume -I had told their "daughter" who looked 30 years old - to back up - spread out the inches to feet they were encroaching behind me in line. They were not wearing masks. I put my cart as a buffer in between finally. They pushed themselves up again the handlebars of my cart. I had less than 4 feet of space. They were not wearing masks. I was. I asked them for distance and they threatened me with bodily harm. I also heard threats from nearby patrons in other check out lines near me. They kept up loud speeches and language even though I did not acknowledge or address them and I tried to hurry my check out. I asked the checker to call security and the person did nothing. No management showed up either. The non mask and non social distancing persons who threaten to beat me up continued to push against the handlebars of my cart as I threw in my items. I left quickly out of fear after paying. I went home and called for 20 minutes trying to reach management. I finally called the Walmart corporate office and the connection was so bad I gave up. They did say that they couldn't contact management either. As of now - I fear for my safety at this store. I will never go back. I am asthmatic and have a special needs son - something I don't expect others to fully understand but I had hoped for social distancing and mask wearing at the very least. I did not find that. I found NO enforcement. I found rude, obnoxious, dangerous people in this store. I strongly suggest any patron to evaluate this store for yourself. I will not spend another dollar or penny here in the entirety of my life. Walmart clearly is interested in endangering my life and that of many others. I was appalled at the amount of people casually disregarding NV covid regulations. The front signs at the store are clear about entering with masks. Signs on the floor are also simple and clear to follow but nobody does. No employee, management or anyone affiliated with this Walmart says anything or enforces any regulation. I fear this is a dangerous, infectious place to be in Elko. More than any other store in this town.
