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June 2024 by Mary Morrow
Waited over a month with an appointment to get my car in. Called in the afternoon to get an estimate on when it would be done never got a call back that was 5/28 and still no call but 5/29. Unfortunately didn't get to the shop in time but saw my car just sitting in a different parking spot. Called a few more along with my husband still never received a call back. I do people get busy but the lack of communication is frustrating and the fact I had an appointment for it to just sit is also frustrating as well.
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March 2024 by Aron
In addition to great work, your vehicle will also come back super clean!
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January 2024 by Sandra Zazueta
Good service
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June 2023 by Carol Hanson
Top Gun is tops. My car is there waiting for repair.
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May 2023 by Robyn Cleary
Best auto collision and repair place EVER! They are quick, patient, precise, great customer service and prices! Do highly recommend!
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May 2023 by Susan Martin
Very slow service once car was in..over a month for repairs
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May 2023 by Mike Oxgoode
While there are many 5 star reviews . This is NOT one of them . 28 days to replace a bumper . The insurance blaming the shop , the shop blaming the insurance, at the end of the day they still make their profit , we have never been talked to and treated so poorly, they took it upon themselves to place all the dirty muddy and grime my parts in the back seat of my truck with NO plastic barrier . They have wasted time I will never get back and and have treated like they were doing us some kind of favor . There are many other shops in town i for one will be using one them . Update : I was told that my truck would be cleaned and detailed , that my back seat would be cleaned ,they did NOTHING, they said they would do . I have no use for people that have ZERO integrity, epic fail
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March 2023 by Hector Ruiz
First of all this is the worse place to take your vehicle, I had to go to shop looking for my truck only to find out someone stole my truck from the shop. Talked to Ivan, he was so rude and unprofessional, got truck back and found they charged parts to insurance they never installed. Made call to Ivan the most unprofessional person they can have there, made me feel it was my fault for them losing my truck. I would never recommend this place to any one as long as Ivan works there. He really should find somewhere else to work, maybe under a rock with his attitude and customer service.Service: Body & Trim
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February 2023 by Jacob Merck (Comm Pass)
Terrible experience so far, top gun says they can't get ahold of the insurance adjuster and the insurance adjuster says they can't get ahold of top gun. It's been over a month and my car still hasn't moved from the spot it was towed to.Never again.. They only give you excuses then give you attitude like this is normal.
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January 2023 by Jacob Pugh
Worst customer service ever. Ivan was rude,used foul language and seemed to enjoy the fact that he couldn't help us and that no one else could either. A real class act j****
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November 2022 by Lisa Smith
I haven't gotten my vehicle back yet but their customer service was 100%
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November 2022 by Bonnie Hughes
Ivin was amazing. He was professional, kind and immediately helpful!! We've used Top Gun several times and will continue to...
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November 2022 by Tommy Aldridge
Excellent experience great work and attention to detail
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October 2022 by Tracey Mejia
Fast efficient service.
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October 2022 by Mike
Top Gun is the top of the line in body repairs to be found. Not only do they take care of the issue they go well above and beyond to make sure you're happy with the service. Ivan does a fantastic job and takes immense pride in his work.Service: Body & Trim
