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July 2021 by Steven and Ella Smith
Very professional and friendly bank. They go out of there way to help
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June 2021 by Patsy Marie Ferreira
They are very courteous and willing to help and answer any questions that you may have. Love All of the staff here and the other branches in Elko and Spring Creek!
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January 2021 by Tiffany Criddle
They are always extremely friendly and helpful.
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January 2021 by Cridd
They are always extremely friendly and helpful.
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June 2020 by V Ictor Perez
(Translated by Google) Me(Original)Yo
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May 2020 by e Thack
Don't answer the phone, not even a recording, ATM is down 1/2 the time, drive thru closed today 4-29-20 by 4:30 even though website says drive thru open to 5:30, can't call to find out....
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May 2020 by Steven White
The bank hours doesn’t reflect the website hours
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May 2020 by Becky Hagan
Get your ATM machines to work!!
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March 2020 by munkybabii
I have visited and had accounts with banks in multiple states but I have never been in a bank with a rude teller before. My husband and I were looking to open an account with a local bank. We will definitely be looking elsewhere.
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January 2020 by Sherryandjames Malin
I went to the Nevada state bank at the mountain city location and the manger was very rude to me in front of my 4 yr old.i didnt know that on Saturday they open at ten.well I guess she thought I rung the bell to many times so she scolded me like a child very condensing. I said I wanted to complain and shes all I'm the manager.i was not happy being treated this way.i have been with this bank for 13 yrs.very disappointed
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December 2019 by Elias Amity
I made my first bank account here & it was a very good experience. Everyone was nice & helpful. Alejandra was opening my account for me, she made everything very clear & made sure I understood everything about my account before I left. Super nice staff!
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December 2019 by Daniel Banks
I recently moved to Nevada from Idaho. We opened an account with NV state bank. Last week we closed our bank accounts in Idaho and were given a cashiers check. I deposited this check at this branch last Thursday. I was told that since it was over 5000 dollars that they were going to put a hold on the check, for seven business days, on the amount that exceeded 5,000. Which I consented too. I checked my online balance the next day and it reflected this. My available balance reflected $5,000 more available and the additional amount still pending. I wanted to make a big purchase for Christmas. Today I checked my online balance right before purchasing and now the entire amount of that check is still pending and not reflected in my available online balance. This prevented me from making a purchase, today, that I traveled out of town to make. Keep in mind this is a cashiers check from my old bank that was issued when I closed my account, far from a risky personal check. I am clueless why this bank changed their mind and did this without informing me. I am beyond annoyed and will be exploring other banking options in the Elko area. There is nothing like not having access to your money during the Christmas season.
