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February 2024 by short sweet
The pharmacy is extremely screwed up, they shorted my sons meds then lied and said they didn't, even his dr said he had other complaints of it. We will be moving his prescription and wont use them again. Its absolutely ridiculous the amount of time wasted standing in their line and end up waiting longer even if you are told they will have it ready.
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February 2024 by Darrell Creasy
Great staff. The pharmacy is a plus. Sometimes busy but the front counter staff are very friendly so kudos to them!!
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January 2024 by Chrissy
They need to be efficient in communicating where the lines are. Pickup is by the nail polish and drop off line is in the cold isle. Couldn't bother to put tape on carpet or sign where the lines are supposeto be. Then there is chairs in the l9bby by registers but was told to go sit on outside by line. Take out chairs if not to be used so I am not embarrassed and told like I was annoying.
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December 2023 by Jef Figueroa
Super slow. Very inefficient. They spend a lot of time just looking for the prescriptions
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November 2023 by Curtis Hartlerode
Shelfs are empty
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November 2023 by Christine Stotts
Ridiculous!!! My husband was there yesterday to pick up ALL my meds. Of course not ALL were in there!!! Called today and, been on hold for over an hour!!! I will be moving to another pharmacy very soon !!!
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November 2023 by Breck the Panther
Worse drug store I have ever been in to in 46 years of life. Couldn’t find anything, place is creepy, employees couldn’t be bothered to stop talking to their friends to help find something. Same at pharmacy. Go out of business
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October 2023 by Candace K.
I walked in after my 6am root canal, to pick up my antibiotic about 9:30am. I stood in line for about 5 mins while the receptionist/technician huffed and puffed about the store - because she was short-staffed and flustered. The woman in line in front of me, approached the desk to pick up her Rx. The receptionist asked her birthday, name, etc and stated that they did not have the Rx ready. The Pharmacist then YELLED over the counters from the back "we are five days behind! I don't know what to tell you!" The woman in front of me stated she had called in her Rx the day before and was just given extremely apathetic, disgusting customer behavior from BOTH the receptionist AND the Pharmacist. The woman left - stating she would be finding a new pharmacy and the receptionist AND Pharmacist's responses "Yeah, well you can go ahead and do that." I approached the counter slowly, assuming my Rx was not going to be ready - gave the receptionist my information. No luck on finding the Rx. Supposedly checked the fax machine, NO Rx. I live 3.5 hrs from this store and simply stated that I will ask my Dentist to call it into another Pharmacy AND STILL this woman was a complete jerk with the pathetic Pharmacist chirping in the back ground complaining about whatever. These people were disgustingly inappropriate and ridiculous! I contacted corporate as well! GO SOMEWHERE ELSE!!! They will have better turn around times AND not have crappy employees!
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September 2023 by Jade Dodds
The Staff and Morning managerwere amazing yesterday they helped me in a bind when walmarts photo kiosks crashed and I was behind getting the backs on my photosThe staff went above and beyond to help as well as continuing to serve their other customers they are a kind,thoughtful team I was very happy with their service ?
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September 2023 by Christopher Wilson
I recently had a wonderful experience at CVS, Chrissy helped me with all my questions and was a delight. I hope CVS recognizes her as fantastic employee that will keep me shopping there.
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August 2023 by Lynna Hale
Eileen helped my husband and went beyond the call of duty to help. She helped him hunt everywhere for Imodium and thankfully found the very last box on a random shelf. She is definitely a customer service star. This was about 8:30 p.m.on 8-2-23.Thank you!!!!!!
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July 2023 by Russell Brace
The ice cold drinks and icecream hit the spot!! Thank you for having such a helpful team!
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May 2023 by Rusty Braithwaite
Everyone at the Elko, NV CVS Store and especially their Pharmacy are awesome people and excellent employees. They are the best!, always helpful and polite, and always do their best to help me find what ever my wife or I need. I highly recommend them to anyone!Sincerely Rusty O Braithwaite
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May 2023 by Ken Bender
Every time I have a prescription sent over it takes waaay too long to fill. Today was the straw - three sent over 2 days ago and they still are not filled. Do yourself a favor and go elsewhere. Not to mention closing early and putting a sign on the door. Plain old bad management and zero customer care.
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February 2023 by Dapper Punk
I feel sorry for the people that shop here, no prices on over half the products offered and those that are marked show that this store is clearly extremely overwhelming over priced. #ripoff.
