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April 2023 by MAC CARROT TOP CLAIM
Don't be in a hurry!
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July 2020 by Ryan Berezay
Chris knows his stuff. In and out quick. Very happy with the service.
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June 2020 by Krystle Ranson
Great service, knowledgeable staff, quick timely repairs and fair pricing!
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July 2019 by Chris Pressley
I always go there to have a radiator repaired
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April 2019 by Fermin Arbillaga
Processional
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July 2018 by Bryan Burdick
Very helpful
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April 2016 by Jersey M.
I had a leaky radiator on my truck back in 2005. I drove 120 miles to A-1 and dropped it off, went home and then picked up the radiator a week later (paid for with a check). After installing the radiator, I found that it had fluid leaking from everywhere. I drove 120 miles again to A-1 where I spoke to the manager. He said it was not properly repaired and not checked before leaving the shop. A week later, another trip to Elko to pick up the repaired radiator. This time, it was fixed and the manager handed me my check back and said something that I will never forget: "We can get checks anywhere. Customer are more important." I've only had to get a radiator repaired once since this experience and you bet that A-1 was the place I went! The same manager still works there and does an awesome job!
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April 2011 by Seth B.
God as my witness, these guys ripped me off as a team. I was told by their service clerk that I needed a new radiator and hoses to keep my car from overheating. There isn't a doubt in mind that they did not replace my radiator. Even worse the vehicle could still not drive more than 5 miles without overheating. The very next day I took the vehicle back to find the crew sitting there with a smile on their faces. They took my car back flushed the fluid in my radiator and still my car could;nt drive more than 5 miles before overheating. The service writer told me then that I have a "crack head" and that I would have to take it to a regular mechanic. They wouldn't refund a single penny of the more than $600 that they charged me. Since then I have repeatedly emailed their headquarters, explaining that their Reno location wouldn't honor their guarantee. To this day I still have not received a response from their headquarters. A1 radiator is clearly an organized crime gang.
