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August 2024 by Hutch Kwatowski
Went in to buy an item and they wouldn’t break a $50 bill for a $10 item. What place like this doesn’t take cash? What a joke.
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July 2024 by Marissa Maulden
I went in to exchange a dress I bought for my daughter. The dress itched her and gave her a rash. I didn't have a receipt but I just wanted to exchange it for something else (which I know is okay because I've done it there before). The woman at the register, Ericka, would not do this. I pulled up their company policy ON THEIR WEBSITE and she still refused. She was beyond rude and I would never treat a customer that way. Every other employee I've encountered here has been lovely and accommodating. She shouldn't be working in retail w her attitude. She ruined what was a lovely store.
I would like to follow up with my sister took the same dress to the family dollar In silver springs and was allowed to exchange it bc it still had the tags on. She got a gift card. I am still going to shop at this family dollar as it's right by our house but u better believe I'm keeping receipts. It was her attitude that was borderline aggressive. Never had a problem w any of the other girls before or since.
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June 2024 by Angelia Leal
Shameful customer service. Manager learned all her manners in the lockup.
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May 2024 by Jessica Stacy
I was just "asked to leave" this store because a very inexpensive item fell off the shelf and broke. It was on top shelf. I moved a wall decor picture and it knocked it off. Ok, I wasn't concerned, I was still trying to look at the pictures and probably put a few in my cart (for decoratinga bedroom) ...then let the clerk know what happened. I could have paid for it. She came over and went ballistic and was quite belligerent and accused me of "breaking things and being here for a long time" she said I could leave. Said also I was speaking slowly to her and that made her mad. ? I didn't get a word in but I had over 100 in my cart and would have made it to 200 spending in there before I left but ....nice.
I did want the merchandise but will never go there again. She basically accused me of shoplifting. I don't do those kinds of things. Wow. She needs to be fired.
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April 2024 by Teresa R
VERY SIMPLY PUT IF YOU ARE THERE 25 MINUTES BEFORE CLOSING AND RUN INTO AN OKDER MAN WITH GLASSES AND A WOMAN WITH A LOT OF MAKE UP ON.. EXPECT RUDENESS AND POSSIBLY NO SERVICE!!
My husband went in at 8:25pm. That is before their closing timeat 9pm, to grab me some aspirin for my migraine and my son ran in for a quick snack. When we pulled up in front of the window the two workers looked towards the car with the nastiest looks already. When my husband and son walked in the woman said we close in FIVE MINUTES (I thought the close at 9pm ? hmm) then they literally were at the register at 8:28 and my husband says she Rolled her eyes at them didn't even ring them up looked at his $50 and said
"I don't have enough to break a $50 and we are closed now so.."
He then told her "You mean you didn't make enough all today, and cannot break a $50.. because I am about to spend $12."
She then got agitated and said they were closed.
My husband and son walked out at 8:32 after all of that.
IT WAS TOTALLY RIDICULOUS!!
We then went to Smiths where they went in and out so quickly.
That woman was so so RUDE!! I used to brag about that place and recommended it.. no more!!
Here is the funny thing. My son works at a convience store and gets off at 11pm. I've seen him shut down at 11pm. I've seen someone walk in at 10:58 and my son ever so politely took care of the person then locked up after them. So.. those people at Family Dollar are just rude and horrible. Family Dollar in Dayton should do better!!
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March 2024 by Charles Salonius
Exceptional customer service especially the guy cashier he’s fantastic
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March 2024 by Charles S.
Tue store is absolutely beautiful, everything is organized and it's place, everything is easy to find, and the customer service is outstanding, the only guy cashier there is phenomenal, greets you every time you walk in and says thank you have a good day or night when you leave exceptional customer service skills.
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February 2024 by Conni Jo Hebert
I love Family Dollar, and this location was clean and easy to find everything I needed.
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September 2023 by Latosha F.
To be honest I use to love this store, cuz when I needed something and didn't want to have to go a lot further to the other store I would go thare.. well now I can't because out of the whole entire store there is only two lady's and a dude cashier that works there that I s I don't mind dealing with. The rest of them are super rude and will accuse u of stealing just for walking in the store them not having what u need then when u look at one of them wrong she will refuse to serve u entirely. A good store gone very vary bad..
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August 2023 by K DeC (CappyKD)
Typical Family Dollar. Some deals to be had. Convenient.
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August 2023 by Katie chavez
The girls are awesome
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August 2023 by kelly coulson
Great store
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August 2023 by Joy Bowman
Always find what I need.?
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March 2023 by Lee Beckett
Rude cashiers
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December 2022 by J B.
I just had the rudest experience I have ever had at this store. The lady that checked me out claimed to be the manager and yelled at me for placing things in the counter to buy then told me if I didn't like it to put everything back and never come I the store again. Needles to say, I walked out and told her NO You can put everything back i wont ever be in again.
