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December 2023 by Buy a Video Game Theater
Overall a great experience, so I gave it 5 stars. Nice robes, towels, comfy beds, friendly staff. As a fellow business owner I would suggest three things. 1 Add sliding barndoors to the rooms instead of the curtain between the bedroom and bathroom. 2. Mark the light switches 3. Change the highend steakhouse to barfood and breakfast to match the casino and music venue. Food was amazing, but expensive.
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September 2023 by Mila I
This is a hidden gem if you want to be close to Kings beach and pay a reasonable price for a good room. Beds are super comfortable and bathrooms are spacious and have jacuzzi. Didn’t find the ice machine on the premises thus one star off. Stayed twice and will stay again.
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August 2023 by Conor Kelly-Cummins
For a place being run by a casino, I was a little wary, but thankfully it is both smoke and pet free.The beds are decent, comfortable, and clean. The reason they lost a star is their entrance to the second floor door has a big step up to the actual building but it’s not marked and quite easy to trip over.Also, the bathroom area, while nice, with a big jacuzzi bath and beautiful views, is separated by a simple curtain, that’s it! And the toilet area has no separate privacy, you have to use the curtain in the main bathroom entrance and hope nobody barges in! That was definitely weird for me. Could have added a simple curtain or sliding door for the toilet area.The location is close to Kings Beach and right across the street from the free shuttle service.All in all not a bad stay.
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February 2023 by Ignasi Mas
A very nice hotel right at the border between states. We were in room #6 and it is a very big room, with a very spacious restroom. It lacks light, and the room is too dark though.To check in, one must go into the casino, and they provide the keys to get to the Border House and the room. Kids are not welcome in casinos, so if you have to check in with a kid, you'll notice that some of the security folks don't stop looking at you in a not-very-friendly way.The hotel is a building with rooms, but nothing more than this. There is no bar or restaurant or lounge to hang out.There are plenty of dining options nearby, but it requires you to drive there - almost no options at a walking distance
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January 2023 by Kyle Kloeckner
Building is old brewery and it smells like one. Room is nice but dark. Check in is over in the casino, which you don't find out until you get here.
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December 2022 by Keith S.
We stayed at the Border House at Crystal Bay and went to see Jake Shimabukuro in concert. Paid for the backstage pass featuring complimentary hor d'ourves, private bar, able to enter 1 hour earlier, excellent service staff and able to reserve your seats. Our room was very comfortable, clean and quiet. Perfect!
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November 2022 by Melissa C.
On vacation from Texas and staying in Carnelian Bay.We stopped in to see the casino. It's an old nostalgic casino with huge crystals all around in cool sculptures and trees with lights all around. I liked the lays back vibe. They have a buffet on Wednesday -Thursday. The bartender working today was put off by my questions in things 8 was interested in so, we left his areaHowever, the rest of the staff were friendly.
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January 2022 by Lindsey R
Great concept poor execution. We stayed at the Border House room 11, suite on the third floor. The room was very dark and there were lights out. It needs finishing touches with some updates to make this room worth what they are asking for it.PROS: Quiet room, large space, outside garden area, clean comfy bed, large TV, working fireplace, large tile bathroom with steam shower, robes provided, a lot of little amenities, mini fridge with water, keurig coffee, free parking and staff were helpful.CONS: Hall light was not working, whole place was very dark, shade on window broken, shower door handle coming off, steam controls falling off wall, shower temp adjustment missing handle, toilet handle broken, handles missing on drawers, no phone in the room, TV in bathroom doesn't work, coffee machine was dirty, towels were rough, everything was out dated including the bathroom, carpet and furniture. Check in was inconvenient, you had to go to the casino floor to do so.Only reason I gave it three stars is that we got a discount booking on Travelocity vs the full price, but still feel for what we paid it was over priced.
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January 2022 by Kan Thailand
Lovely Hotel with spacious rooms and Bathroom. Beds are just wonderful and just steps away from a quaint casino with very nice people
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January 2022 by Guy Blootrich
Only one thing i didn't like about the room, the fireplace is a see through, so you have no privacy in the restroom which is on the other side of the fireplace.
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January 2022 by Garret Romaine
Quirky. Would prefer privacy doors on the bathroom.
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January 2022 by Ken PeKen
Great rooms. Great Value. Great Casino
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January 2022 by Marc Winters
Gorgeous room, luxurious bath.
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January 2022 by david saysamone
the hotel was fantastic
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March 2021 by Sheila P.
Staff were great the room was amazing, we got upgraded to a room with a jet tub and fireplace!Will stay again for sure!
