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January 2024 by Hello D.
I bought some shock absorbers on Amazon and had Bob's Shell install them. He quoted me a price of $75 per axle or $150 + tax (a little high, but OK) and then charged me $312.86 for 1.25 hours of labor ($250.29 per hour.) Stupidly enough, I went back to Bob's Shell to install rear brake pads I bought off Amazon. The mechanic worked very lackadaisically for a job that should have taken 20 minutes per axle. He took an hour and twenty five minutes and charged me $295.14 or $227 per hour. I'm sorry that Christensen is out of business because I always got a fair deal from them. I won't go back to Bob's Shell and I'm still looking for an honest shop.
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January 2024 by Damienne Smelt
They were super kind and helpful for the smog test.
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November 2023 by Matt Smith
Went over for a propane fill. Was trying to remember the correct amount to fill a #30lb which I wasn’t sure was 7.5 gal or 7. I told the brain dead operator to fill to 7 and he filled it to 7.9 gallons as I was yelling STOP STOP STOP. Then old Bob came out throwing his hand up extremely argumentative like I made the mistake of overfilling the bottle. Then he said he’d charge me for 7 gallons, I told him I wanted to pay for the full amount and we argued about that for a minute before I paid and left. Won’t be coming back, these guys overfilling a propane bottle and getting mad at me was a new one. BRAINDEAD
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September 2023 by dyke
Fantastic Service! Great mechanic. will use again and recommend to others!
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July 2023 by Troy S
AC wasn't working, charged me for diagnosis (******) and told me that the clutch needs to be rebuilt (*******) or compressor, expansion valve, and drier should be replaced to get warranty work (*******). I asked what is his recommendation, he replied, \
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June 2023 by Paige Olson (Sierrabeth)
They are amazing here..full service with a full servoce garage that's reasonably priced
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June 2023 by Meghan Bulkowski
Super nice staff and quick fix to get us back on our adventure! Thank you
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May 2023 by Michele L.
Very quick & super friendly. Moved into washoe and found out at DMV that smog is required for registration, so I popped over to Bob's and they got me smogged super quick while I had a snack and chit chatted. So fast I hadn't even finished my snack and I got back to DMV so quick and they didn't even require a new appt. Win!
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April 2023 by zz mkd
I visited this place at 7:30 a.m. on April 13th. I needed two front tires replaced. as soon as I arrived woman inside smoking cigarettes and drinking coffee in the tire shop looked at me and did a gesture such as what the f you want. there were no customers at all. the second person a guy was supposed to work there came out and I was told I need an appointment so I left. lazy lazy rude people...
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February 2023 by Joe Starnes
Honest shop which is hard to find nowadays. I will always do business at Bobs Shell Service.
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July 2022 by David D.
Bob's did my A/C service on my Subaru Forester. His price was good compared to other repair shops in town and was quick. Thank you!
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July 2022 by Tommy J.
Drove to Carson City to buy a used Subaru for my son. The Subaru had not been smog for five years, as in California seems to only require it when you change ownership? Anyway, I did not want to purchase this without knowing if it would pass smog. I called and talked to Bob personally. Definitely a good old boy. A bit of a sense of humor along with it. I asked him if he was available to do a quick smog check on the Subaru. He told me he wasn't sure if it was quick, but there was no one in line so I can get right in lol. Took him about five minutes (The Subaru did pass this morning, nothing to do with him, but it was pretty nice about it) it's a bit more expensive in Carson than in Reno. So don't be shocked when you pay $29 for something you get for $20 in Reno. Two days later I get a postcard in the mail thanking us for doing the smog and offering us a free lube and/$100 off on an oil change. Thank you Bob :)
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July 2022 by James H.
Called in to ask about or schedule a smog check for my car, turns out I didn't need one based on where I live.
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July 2022 by Sandy G.
This place absolutely sucks! I needed propane, I left the gauge on the tank we had purchased they said we needed a new tank. We got a new tank and propane leaving the purchased gauged on it and accidentally left it. We went back immediately realizing it was missing they denied they had it. Beware!!!! Shame on you Bob's Shell! I'll never purchase any thing from you again. Lived here for 50 years. This place was reliable once not any more!
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June 2022 by S.V. Fire House Cat
This station is a regular stop when in the area. It can be a little tight maneuvering, there are only a few pumps in a tight area. The "Top Tier" gas is competitively priced. The restrooms were clean and the staff seemingly helpful.
