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April 2024 by Jonathan Ramsey
Nothing fresher than a Raleys deli
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April 2024 by T. Smith
Yes, this store has some great produce & deli meat but, I'm tired of the service. Some nice people BUT, Bryan (checker) is always cold & rude. It''s gotten to where if he has a shorter line, I'll still go to the longer line, JUST to avoid Him! Also, Mathew in deli is lacking skills in being polite. When a customer is waiting, you need to be polite, turn & inform them that you will be right with them after finishing your task. This young man Did see me, looked right at me 3 times without saying Anything... It went beyond 6-7 min. He has been this way several times as well. I don''t get upset over a one time thing. Smiles go a long way as well. Some people shouldn't be in the front of store if they don't have people skills- Just put them in stocking or something (in the back) Just saying... Paying the prices we pay at this store, we expect great & kind service as well!
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March 2024 by Robert Frenchu
This is the only place I buy groceries, frankly. I have no reason to go anywhere else. Good produce, lots of organics, good selection, friendly service, fast checkout. Wish they carried the Simply Potatoes Southwest Hash Bowns so I didn't have to drive to Safeway in Reno to get them.
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March 2024 by Nick Lewis
Most expensive store in town but they won't remove trash from queued carts. This is day-one grocery stuff. Management wake up!
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March 2024 by Sunny Volpin
Found everything on my list and had a fast checkout.
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March 2024 by Harold Slear
Very nice store with a great staff.
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November 2023 by Ashley Slaton
I had an issue with my rewards. I wasn't feeling my best either, and I apologize for not getting the lady who assisted me. But they were so patient with me in understanding how the rewards cash works. Good job Raleys Ladies, having worked on customer service myself I can be the first one to tell you that it definitely takes a certain someone to fulfill that work position. But you guys, do it with your whole heartedness.
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November 2023 by Mare Tupper
Excellent produce! Nice store, I am always able to get what I need.Prices are a little higher here, but employees are awesome! Friendly, helpful, and they care.
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November 2023 by Lee Stewart
We’ll, apparently the cashier lady after I left the store decided I was stealing because your cash register didn’t work so instead of getting a manager, she decides to send a customer out to track me down and escort me back into the store when I get to the store, there stands manager doing nothing. The guy that escorted me and gets back in line and I proceeded to be told I left the store without paying. Fortunately, I had the receipt in my pocket, amazing she had just given me that receipt not more than three minutes earlier manager did nothing but stand there the customer that escort decided to make smart remarks. and Lord, and behold if the cash register started working after she saw the receipt the sad part is this is the second time with the same cashier. Be careful people make sure you have your receipts when you come out of that store make sure. And you might have to play police officer and go find thieves because the manager of the store doesn’t want to do their job….. we did call main office same day they said they look into it would get back in 24 hours. No call came, called back and was told (they forgot)
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October 2023 by Mary Lou Hober-Tupper
Am visiting from out of town. This store its within walking distance to home base and has really nice sales right now.Very friendly staff. Prices comparative to out in northeast ohio.
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August 2023 by Jheremya “Sphar-Kee” Kinsel
The store itself is nice albeit more expensive than Smith's. The meat section was good but again more expensive than other stores.
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August 2023 by C. War
Nice grocery store. Selection is what would be anticipated. However, staff are hit and miss. Sometimes they're friendly and other times they're not. I've met folks at the register who won't even say hi or even make eye contact, others will make sarcastic remarks about what you're buying while others are very pleasant. Customer service is not consistent here. It's kind of frustrating.
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June 2023 by Zoe T
Amazing store with lots of healthy food options. The employees are so nice and the store is very clean.
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June 2023 by Denise R.
Danielle in the deli was so sweet and her customer service off the charts! she stopped her busy morning to pull a rotisserie chicken- garlic- off the many racks to give me knowing I was waiting. I have a house full of people this afternoon and her and your team made my entertaining effortless! thank you danielle and go team Raleys!!your shopper friend,Dee raine
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June 2023 by Vicki Harkleroad
We shop at Raleys in Carson City at least 3 to 4 times a week. There is a cashier that works in the mornings, and is often by herself. We were at self check out, and one of the machines was having an issue, we stood there for five minutes, I had waved to this specific cashier and said that we needed some help. She didn’t even look at us and said extremely rudely “I saw your light I’m the only one here”This again happened to my husband this morning The same cashier was on her phone, did not even look up and my husband timed it as he was standing there for five minutes. He finally went to another machine and checked out. This cashier did not even look up And just sat on her phone. The customer service in the morning at Raleys is lackluster and rude at best.
