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October 2023 by Cristyn Schultz
I brought a few items in to be checked whether they were real or not, Lori Tureson helped me and I really liked the way she made me feel comfortable in my decision to sell, also getting me the best possible price. She is definitely an asset to the team and knows what she’s doing, I will always ask for her in the future!
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September 2023 by Cindy Ceragioli
Wow what a great experience! I’ve lived here 50 years and never even walked into this place but Lori is going to become my best friend. Give this girl a raise! She taught me about bullion and took time to show me their beautiful jewelry selection as well. I bought some of both! I walked away, very happy and comfortable with my purchases. I’ll be back. Thank you.
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September 2023 by M Dorsett
Five star experience with Keith and team. Great selection, very patient and great vibes. Had genuine advice, we enjoyed our shopping experience.Have visited before and also love Laurie.
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September 2023 by Sheila Ridenbark
Lori has been incredible every time I need assistance! You can really trust her knowledge on coins, and she goes out of her way to help. Her customer service is impeccable, and I am a very happy customer!
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September 2023 by Stan Webb
Always excellent selection and service. Delivery is exceptionally fast. Online site is easy to drill down to specific product. Thanks again.
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August 2023 by Matthew Conley
My wife and I have been to the store in Carson city twice now and talked with Rodney. He was extremely helpful and patient with us being fairly new to buying gold and silver. He walked us thru our purchases and the prices where not bad. I would recommend it to anyone especially new buyers.
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July 2023 by ปลายหวาย
The only place My family buy bullion. Honest & quick service, very knowledgeable about metals and numismatics.
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July 2023 by 1845 man
Absolute professional and awesome Company. Allen and Brandi went above and beyond to accommodate me. I couldn't ask for more. Many thanks from a satisfied customer in Louisiana.
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April 2023 by Bill Soligue
I have done business several times at Northern Nevada Coin in Carson City and have been provided great service by Lori. She is very knowledgeable and personable. She occasionally consults other store personnel that may have more knowledge than her on certain items when I have a question. I like that. It builds trust in a business. I believe the business treats customers fairly and have been more than pleased with the transactions and advice provided me over the years.
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April 2023 by Cameron Holley
Feel utterly ripped off, everything on the website was a lie. They weren't thinking of me at all I felt like they assumed I was just some guy off the street that they could low ball me so bad. For a 2016 uncirculated dollar set with a uncerculated oz silver walking liberty. They gave me 8 dollars for it!!! The set it's self is 200 and just the silver walking liberty is over 8 dollars. They couldn't even pay me for the price of silver?? Can't even buy my Nevada gold backs at gold price? Even though golds up? No they are not a coin shop this is a glorified pawn ship seeking to take advantage of people. I agreed to sell because I do not live in the are and it was a 3 hr drive for nothing if I didn't sell anything. They weren't even friendly, zero information from them, didn't even care if. Ilthis is one of those learning situations, I made a mistake takeng them for thier word on thier website. Even the set it's self says the monetary value of the silver is based on the price of silver. Utterly disgusted with Northern Nevada coin and its been the first time in years iv been to Carson city, Im definitely leaving with sour feelings, and regret even being in the situation where they chose to take advantage of me and my coins. Luckily I refused to sell my collections coins and other bullion because they were about to rip me off for even more!!! If any ones looking to sell any coins or bullion I recommend finding a better place to do so some one with actual integrity. I'm not sure if its just discrimination or its just thier additude and how they run thier business but I will not return. Seems carsons full of people willing to take advantage of good people.
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March 2023 by Travis McQuain
Nice store!!! The workers seem polite, and I went to school with one of their daughters and still do (when posted), one blonde lady recognized me after a second visit and was a VERY welcoming and kind lady! Wish I remembered your name darn!Even the customers are hell of fun to chat to and talk to about money! I show them what I am buying and what to do next, they show me and everyone wins, their service must make everyone super nice! Great place and sorry I say it a lot it’s just so fair and fun in there, quite various and creative with MULTIPLE silver, bronze and gold coins to chose with reasonable pricesVery good store, 10/10, Good customer service ? Stay curious and open!
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March 2023 by Darren Burden
This place is off my list. Had a friend who was going to buy about $9k in silver here. The guy made a big deal about quoting a cash only price. Then proceeded to want ID along with cash for the purchase.My friend walked. There is absolutely no government information requirements for a cash purchase under $10k.The employee may be collecting a list of people to rob in the future or something. Stay away.
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February 2023 by Glenda S.
I had one more bill to pay for the month of February and didn't quite have enough in account to cover it. I took a few gold bracelets and a few gold necklaces to Northern Nevada Coin in hopes of getting 100 to 150 tops.I was greeted by Lori Tureson. She was friendly, smiling and efficient. She enjoyed her work and was happy to help. Did I walk out with 100-150.00? No I walked out with in excess of $700.00.Northern Nevada Coin is now on "one of my favorite places to go" and Lori is my new best friend!
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February 2023 by Tiffany Cleary
On multiple occasions this store has had unacceptable customer service. My husband and I have gone in to drop a good amount of money on coins and bullion however the sales staff seems to be bothered by having to help customers. Today we called to ask if they had something in the store I could come purchase on my lunch and after being placed on hold followed by many other people picking the line up not knowing we were already talking with someone the salesman finally came back on the phone and rudely said we don’t have it bye and hung up on us. Not sure at this point how these people stay in business. If you survive on customer service maybe you should take some classes or get new staff. Certainly won’t be attempting to bring any of my business here again.
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December 2022 by Beverly Torres
Went in looking to spend quite a bit of money on coins but unfortunately the salesman I got wasn’t interested in helping me. He seemed very bothered about me asking questions and having to help me. Ended up leaving going down the street to another coin shop and getting much better customer service. Never had this type of service at the Reno location. This is not the first time having trouble with this gentleman but I’m officially done I won’t be returning. If you have the choose deal with the ladies they are way better and much friendlier.