Michael Hohl Automotive Group is highly praised for its friendly and helpful staff, making car-buying and service experiences positive. Customers appreciate the sales team for being knowledgeable, patient, and attentive to their needs. Salespersons are described as thoughtful, helpful, and willing to go above and beyond, with some even meeting customers outside of regular hours to ensure a smooth process. The dealership's large inventory and beautiful facility create a welcoming environment for shoppers. The service department also receives high marks, with staff like Kirsten, Sierra, and Joe noted for their efficiency and dedication to doing the job right the first time. Repairs are completed quickly, often within a day, and staff keep customers well-informed throughout the process. Customers also mention that staff are accommodating and make efforts to provide deals within their budgets. Overall, the dealership offers a seamless and professional experience, with a focus on customer satisfaction, making it a highly recommended place for purchasing a vehicle or getting service.
Johnny was an amazing salesman when I was Looking at the Cadillacs. He was thoughtful and helpful in listening to my wants.
November 2023
They repaired my wifes' car in one day. Great job in one day. Kirsten was a great service adviser, she kept us up to date on the repairs.
March 2023
Fantastic sales department and stellar service department. I cannot say enough great things about this dealership. Sierra and Joe in the service department go above and beyond to make it happen right the first time.