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June 2024 by Bryce O'Connor
Used to be decent with good staff, now most of the employees I've encountered either have no idea how to answer any question you ask or are incredibly rude for no reason (usually both). Managers are especially bad here.
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February 2024 by G H
Call for a stock check and they will hang up on you. They put me on hold & hung up on me twice. Called back a third time and they didn't even answer... they just picked up and hung up! I can hear somebody clacking the receiver down. Poorly stocked, poorly staffed, 100% disappointment. Go to Reno or Sacramento area stores.
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June 2023 by Dixie Sutherland
Very friendly able to help
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June 2023 by Angie Gibson
Limited seasonal stuff.
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June 2023 by Bonnie Burgess
Had everything I needed!
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June 2023 by Norma Martin
Found what we needed. Nice store.
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June 2023 by Cathie Milstead
They are very friendly!
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June 2023 by robin kimball
Terrible customer service!
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June 2023 by Cristal Zambrana
Very polite and attentive.
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June 2023 by Drea Davis
Great store, wonderful staff.
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May 2023 by J. P. Greene
Super nice employees! ? They really know their store.
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April 2023 by Tedra C.
The new manager, ironically named "Joann", of the Carson City location is rude, abrasive and not at all able to handle customer service. We were not the only ones to encounter her nasty attitude, as we heard her berating another customer while we were there as well. Sadly, there is no other fabric store in Carson City, but I will driving to Reno and shopping elsewhere if at all possible! As a counterpoint, the woman at the front counter, "Rita" was very kind and apologized for the way we were treated. I am spreading to word to family and friends, with recommendation that they NOT to shop at the Carson City location. I was very, very disappointed and appalled during my visit today!!
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February 2023 by Gary Richiusa
Picked up a gift card nice people ?
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February 2023 by Bonnie Kaufman
People are always friendly, helpful, and professional. They carry fabric for holidays, including those usually not carried in other stores.
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February 2023 by Wendy Marsh
Great variety of Disney prints. The service was excellent. No wait for the fabric counter.
